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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Jennifer T's profile image
Jennifer T 
5 years ago

The level of communication and service from Loan Depot and Bill M********s team exceeded my expectations. A simple call or email and they were there to answer any questions and can I just say their Loan application portal is so user friendly a monkey could do it. Thank you!!! 

Lon O's profile image
Lon O 
5 years ago

Everyone we dealt with at LoanDepot during the mortgage refinance process was friendly, clear, and professional. I always felt we were being treated fairly. 

Ray's profile image
5 years ago

Easy, Fast Closing , Knowledgeable Beat a rate that I was going to originally going to get elsewhere. 

Roman K's profile image
Roman K 
5 years ago

Each LoanDepot representative I had occasion to work with was professional, knowledgeable and very helpful. The refinance loan I had applied for was processed and closed on time and as promised. All of my questions and concerns were answered to my satisfaction and on a timely manner. I will not hesitate in recommending LoanDepot's services to any of my friends. Well done. 

vesselin k's profile image
vesselin k 
5 years ago

On a Saturday I was waiting for an appraiser to call to schedule an appointment on a loan I was about to commit to. The phone rang, I picked up and it was a LoanDepot representative, offering to do my loan. I explained to her that my case was very unique and I was turned down by 4 different lenders and finally I found one that would do it, so I don't want to waste anybody's time here, so thank you and have a nice day! Well, the lady insisted I briefly talked to one of the seasoned agents - no obligations, but she was sure th... read more

John O's profile image
John O 
5 years ago

For the most part I was satisfied with the process and the loan results. My only complaint was that before we had reached an agreement on the loan Loan Depot contacted my home owners insurance and changed the loss payee from my mortgage company to Loan Depot. This is legal to do, however I thought it was somewhat arrogant of them to proceed this way. I had never had a mortgage company do this so I was surprised. But overall I am satisfied with the outcome 

Business response:

Hi *****We are happy to hear that you are pleased with your overall experience. A member of our team will reach out to see if we can be of further assistance. 

Robert H's profile image
Robert H 
5 years ago

Loan Depot was very easy to work with. My loan was done swiftly and after our initial quote, rates dropped and Brian P*** was able save me even more. Love what they did for me. Recommend them to anyone who needs a loan. 

Sailor68's profile image
Sailor68 
5 years ago

LoanDepot was best for rate, best for pricing and best for closing. I checked several loan companies and LoanDepot had the best rate. Having dealt with purchases and refinancing of homes over the past 50 years, theirs was the best experience. Getting notices along the way to keep me posted on what was happening and what to expect took the anxiety out of the process. I would not hesitate to recommend their serves as a first time borrower or and experienced borrower. 

Business response:

HI ***! Thank you for the positive feedback. We are honored to be your lender of choice and will share your kind words with our team. 

Jeffrey W. Miller's profile image
Jeffrey W. Miller 
5 years ago

Outstanding outfit! One won't find any loan office better than Chris Topete. He was always respectful, professional, intelligent, very knowledgeable, efficient, resourceful, computer-savvy, friendly and the list goes on. The whole outfit was great! It was real easy to do a home re-fi with Chris and timely too. 

Business response:

Hi ****! Thank you for sharing your story. we are delighted to hear that Chris was able to provide a seamless experience. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open tomorrow at 9:00 a.m. 

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