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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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tim g's profile image
tim g 
4 years ago

ReFi Home Loan - We have refinanced a few times now in the 17 years we have owned our home - this was by far without a doubt the best experince we have ever had. It was seamless from start to finish (most all forms docs verification etc are uploaded etc and signed online with a secure portal) They gave us one of the best rates available anywhere! ***** Border and his team at Loan Depot - you guys are the best in the business - We sincerely appreciate the job you do - keep up the good work for your clients - Thank you ! 

Business response:

Hello! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs. 

CHRISTINA W.'s profile image
CHRISTINA W. 
4 years ago

We used Loan Depot instead of our usual credit union. The ** team is fast, professional and detailed. Our loan closed super fast! Their document portal and asset verification system is efficient and easy to use. They had better rates and more flexible programs than my credit union. I would definitely consider them for my next loan or refi. 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Mensura D's profile image
Mensura D 
4 years ago

All professional, especially very happy with *************************** who have answered all questions I had.Thanks, Mensura 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

Nancy's profile image
Nancy 
4 years ago

I will use loan Depot from now on to refinance, or purchase a home. Our loan originator, *************************, is fabulous. Personable and professional. Never a cross word from him. Rob always returned my email or call the same day and rather quickly. He even did a revision for us after the appraisal and had a snarky attitude at all. Very nice and polite and helpful. I cant say enough good things about Rob. And then we have ***************************. Oh my goodness, such a sweetheart. Just a darling of a gal to work w... read more

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Emma O's profile image
Emma O 
4 years ago

First time dealing with loanDepot and it was one of the best experiences I've had with a refinance,. From the application to closing, the process was quick and painless. The customer service was excellent, quick to respond to any questions and very knowledgeable. 

Business response:

Hello! Thank you for the positive feedback. Your review will be shared with the loanDepot team. Keep us in mind for any future lending needs! 

Ram V's profile image
Ram V 
4 years ago

Outstanding service! Super knowledgeable loan ********* and other staff, ************** and the best rate on the jumbo loan. Highly recommend them! 

Business response:

Hello! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know. 

Meyer C's profile image
Meyer C 
4 years ago

Great service, didnt need a lot of conversation just got the job done as promised..Thanks 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Marc R's profile image
Marc R 
4 years ago

I did a VA streamlined refinance. This was the easiest refinance I have ever experienced. All the LoanDepot professionals communicated well and walked us through all the steps. 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Cassandra M's profile image
Cassandra M 
4 years ago

I enjoyed how they were available evenings and weekends. **** helped make the process understandable and easier. 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open tomorrow at 9:00 a.m. 

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