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Litigation Practice Group
- Legal
- Tustin, CA
About this business
This business offers a variety of legal services, most oriented to debtors in need of assistance in addressing their debts, including but not limited to the validation of debts, bankruptcy, and defense of collection lawsuits.
Location details
17542 17th St Suite 100, Tustin, CA, 92780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am frustrated with how this company handles consumers. I have being waiting on an answer regarding my payment plan for over a month. Then someone today tells me that the policy was changed recently. How continent for me. Funds were taken out my bank account 8/2/22 when they were suppose to be drafted 8/15/22. Still waiting on a refund. Called on 8/18/22 to get out the program the employee with Litigation Practice Group was very rude to me.
Business response:
We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.This issue is already escalated to our upper management. Our records indicate that the refund had been processed on the 9/7/2022. Once more, our sincerest apologies for the additional stress and headache. Our team member will reach out to you to make sure you have the funds in your account. Let us know if you have any further questions about this and we'd be happy to help.
Me ayudaron con mis deudas, es la mejor compaa, **** una deuda muy grande que no pens resolver tan pronto, los primeros dudaba un poco de la credibilidad pero poco a poco fui obteniendo resultados.
I signed up with LPG in 2020 and they have done an excellent job. I am very pleased with the timely manner in which ********** and ********************** handled my cases. both Attorney's staff was very efficient in corresponding with me. Also customer service always responded in a timely manner. I would recommend this group for debt solutions.
Business response:
We are thrilled that our service suits your needs. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know.
Stay clear of this business. I started with them back in 2020. Everything seemed legit. They were deducting money from my bank account and everything was going well. They actually set up 3 payment plans with creditor that i am currently paying on. Skip to 2022, I had not heard from them for a while and when I attempted to call/ email etc no one would contact me back. I recieved a garnishment not once but twice for a couple of accounts. I finally get a hold of someone and they have me send in the garnishment letters. One of t... read more
Business response:
On behalf of LPG,I want to sincerely apologize for the negative experience that you had with our customer service team. I understand that our team was not helpful in resolving your issue and didnt provide the level of service that youve come to expect. We take great pride in giving our 100% every day to provide fast and friendly service to every customer who calls, but in this instance, we failed. We do our best to train all of our representatives on how to properly handle customers issues, but your concern was not handled p... read more
Iam on disability and they want a large payment which I can't afford I told them that I wanted to cancel and now they are harassing me
I am another "fool" who signed up for this "rip off" service about 6 months ago and have been paying $510 a month for the past 6 monrths...have gotten NO help whatsoever--yet I've paid out over $3,000!!! I'm just furious, as I'm retired and on a fixed income. All I want is my $3,000 back. My bank is just furious with this place, as it's always putting me in the negative, and I have to pay, . all these insufficient funds fees. making it difficult, if not impossible for me to get caught.up I get so stressed out, horrible migra... read more
Business response:
We're sorry to hear about your experience, It sounds like we missed some critical information when processing your payment- our VP of customer experience will reach out to you so we can make it right. Its also unfortunate to hear about the delay in refund; well be happy to provide a refund for the wait time as well as any other inconvenience caused by this issue.
I reluctantly used this service. They literally hounded me to the point that I was getting over 5 or 6 phone calls a day.I tried to explain to them that I was on a fixed income due to Disability and I really did not have any extra to pay them. Last month I told them that I was not able to make my Installation payment and they took it out anyway. Now they are calling and leaving texts and emails after I was able to get my funds back into my Checking Acct. I told them in a previous email that I was cancelling their service. Th... read more
Business response:
We have been in contact with the customer to inform him that the refund has been issued and his concerns were resolved. We thank him for his business and wish him well in the future.
This group ruined my life. I was sued twice and had to tap into my retirement. I'm going to a non profit consumer credit councilor to help sort it out and get my life back. Avoid this group and don't believe any of the promises they make. They also have no customer service, it seems like they are reading their advice to you from a script and really have no interest in your well being.
Business response:
The customer's account was escalated to the attention of the appropriate leadership. The newly assigned legal advisor will be in touch with the customer with an update by early next week, We look forward to assisting the customer through the successful completion of her program.
Terrible service. Wont refund deposit! 5 days after started Refusing refund. DO NOT use the service
Business response:
We are sorry to hear that you have had such a negative experience.Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every interaction. We would like the opportunity to rectify this situation and help make it right for you. Our Director of Customer Experience will reach out to you so we can provide you options to get this resolved immediately.
Frequently asked questions about Litigation Practice Group
How is Litigation Practice Group rated?
Litigation Practice Group has a 2.3 star rating with 1,586 reviews.
When is Litigation Practice Group open?
Litigation Practice Group is closed now. It will open tomorrow at 9:00 a.m.
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