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1605 Fern St, Alexandria, VA, 22302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
1000% don’t recommend. This review is for my experience with the sales representative Evans, whom I dealt with regarding a used BMW X5M. As someone experienced in automotive transactions, I find the few instances of lack of professionalism encountered here unacceptable AFTER I notified I will not be moving forward with this deal. After politely declining a vehicle upon not being able to reach a deal which I was able to justify, I received a text message containing inappropriate and desperate suggestions. These included a req... read more
Business response:
Steve- Thank you for taking the time to write a review. We welcome all feedback. Our goal is a positive experience for all our customers. Please contact Danny Kreps, General Manager. His email is danny@lindsayvolvocars.com We look forward to speaking with you.
Paid $40,000 for a 2022 Toyota Highlander with 17000 miles. I bought the car and then discovered the front floor mats were missing - floor covered with thin plastic. Only one key FOB. Roof mounted radio cover is missing. Satellite radio doesn't work. Passenger side mirror is broken. The car was on their lot for 2 1/2 months. You would think that they would have done a lot more to get it ready to sell. The salesmen ghosted me. A lesson learned about buying a used car from a dealer with poor reviews.
Business response:
GuruDHRW4D- Thank you for taking the time to write a review. We welcome all feedback. Our goal is a positive experience for all our customers and are pleased to have worked with your husband and resolved all of his concerns related to the vehicle. We look forward to meeting you one day and assisting your family again in the future. Please contact Danny Kreps, General Manager. His email is danny@lindsayvolvocars.com if you are in need of further assistance.
Paid $40,000 for a 2022 Toyota Highlander with 17000 miles. I bought the car and then discovered the front floor mats were missing - floor covered with thin plastic. Only one key FOB. Roof mounted radio cover is missing. Satellite radio doesn't work. Passenger side mirror is broken. The car was on their lot for 2 1/2 months. You would think that they would have done a lot more to get it ready to sell. The salesmen ghosted me. A lesson learned about buying a used car from a dealer with poor reviews.
Business response:
GuruDHRW4D- Thank you for taking the time to write a review. We welcome all feedback. Our goal is a positive experience for all our customers and are pleased to have worked with your husband and resolved all of his concerns related to the vehicle. We look forward to meeting you one day and assisting your family again in the future. Please contact Danny Kreps, General Manager. His email is danny@lindsayvolvocars.com if you are in need of further assistance.
The salesman who contacted us was great. He worked with us to negotiate a good price for a nice car. When we went in to see the car, there was no pressure to make an immediate decision. Ultimately, their car was our second choice and even though we did not buy a car from them I think the purchase experience would have been okay.
Business response:
Thank You for taking the time to write a review. We welcome all customer feedback and appreciate having had the opportunity to earn your business. Congratulations on your purchase.
10/10
Business response:
Randy- Thank you for your 10/10 perfect review! We appreciate your patronage.
It is very friendly atmosphere. Everyone is greeting and met the right person to help me. Understand my need and provided me all I need. And finally I bought the vehicle I focused on. A place to be recommended for friends and family. Thanks Lindsay
Business response:
Thank you for your wonderful review and comments about your recent buying experience. We appreciate your business and welcome you to the Lindsay Family!
It is very friendly atmosphere. Everyone is greeting and met the right person to help me. Understand my need and provided me all I need. And finally I bought the vehicle I focused on. A place to be recommended for friends and family. Thanks Lindsay
Business response:
Thank you for your wonderful review and comments about your recent buying experience. We appreciate your business and welcome you to the Lindsay Family!
Salesman was amazing!
Business response:
Thank you for your amazing review, Trenton!
His was.responded.me.fast.and.directing.me.how to get.to.the.location
Business response:
So happy that we were able to guide you into Lindsay Volvo and we appreciate you stopping in! Thanks.
Lindsay Volvo Cars of Alexandria has a 4.7 star rating with 3,898 reviews.
Lindsay Volvo Cars of Alexandria is closed now. It will open tomorrow at 9:00 a.m.
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