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Lincoln Heritage Life Insurance Company

4.3

About this business

Found: Your One-Stop Final Expenses Insurance Solution... 

Location details

4343 E Camelback Rd #400, Phoenix, AZ, 85018, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat6:00 a.m. to 2:00 p.m.
SunClosed
4.31,549 reviews
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Ryan T's profile image
Ryan T 
5 years ago

Lincoln Heritage is a joke!!! Enough said. 

Business response:

Thank you for taking the time to review Lincoln Heritage. We encourage all our current and former agents to reach out to us should they have feedback for our continued improvement. We would like to better understand your concern, please reach out to us at reviews@lhlic.com or 1-800-433-8181 with any details you would like to share. 

Stephen N's profile image
Stephen N 
5 years ago

I had sent for information from this company when I realized their m.o. was to send someone to my home. I sent two emails asking NOT to be contacted again either by telephone or a visit to my home. An agent showed up, uninvited and unexpected today. This is a very, very poor business practice. This company does not deserve its current rating on BBB. Since showing up at my home uninvited is RUDE, I was rude when I ordered the woman OFF my property without any explanation why. Lincoln Heritage is a SCAM. 

Doug B's profile image
Doug B 
5 years ago

I sent my information to get the No Obligation Booklet in the mail and they sent a salesman to my door! I was baby sitting and he refused to leave the book with me. SCAM! I would never use this company now. 

Business response:

We are removing Mr. ******* name and address from our mailing list. He will receive a letter confirming this has been done. 

Sonia R's profile image
Sonia R 
5 years ago

Extremely Truthful, they keep their Promises. Keep up the good Work! 

Sergio V's profile image
Sergio V 
5 years ago

This Company is Awesome, extremely Reliable and Serious, Reading some Bad Reviews I Just confirm How good is this Company and How Hard they work to Find Right People for Its Product, My Daughter works for this Company and She’s been working for another companies that just are taking advantage of the people and filling of money just a few pockets, I can Understand this is the United States we are living is, It’s a Shame! Because this is a Great Country but Nowadays is Crowded with Complainers and Haters. I got a Coverage with... read more

Jasmine H's profile image
Jasmine H 
5 years ago

My dad became a policy holder for this company a few years now. My dad updated his policy within two years of him dying. On March 16, 2019, my father passed away. On March 18, 2019 we contacted the insurance company from the funeral home. My grieving mother spoke with the representative. She wasn't sure what was said, but only understood that we were only getting granted $259 from a $5000 policy. I instructed her to call back and that's when another customer service representative answered. We asked to speak with the origina... read more

Business response:

As of today's date, we have simply been notified of the death of the insured. Claim forms have been mailed to the beneficiary as requested. At this time, no decision has been made on the claim. We welcome the family to call in with any questions they might have about the claims process. We understand the claims process is stressful, and we will work diligently to process the claim once received. We are also reviewing the telephone calls made to determine how we could have done better in serving our customer, and we will tak... read more

Angelina F's profile image
Angelina F 
5 years ago

I'm very upset right now seeing my 81-year old mother crying for not being in putting my father's remains to rest. But for my mom having a policy with them I would advise other AGAINST doing business with Lincoln Heritage, especially Brianna Hart. She shouldn't have a license to sell insurance. I'd like for you to understand that Brianna Hart of Lincoln Heritage called me. It was not the other way around. I took it as a blessing from God. Secondly, Lincoln Heritage engaged in false advertisement by stating that my father wou... read more

Zach Z's profile image
Zach Z 
5 years ago

Love this company! 

Angelina F's profile image
Angelina F 
5 years ago

The agent said that Lincoln Heritage would endorse the check only after checking my father's Rx with pharmacies. I told her my dad suffers from seizures and had been on Coumodin but was taken off the medication. I told her about EVERYTHING my dad had been through and his medical status- stent placement, trach collar, peg tube, wheelchair bound... everything. If I don't get what their agent promised I'll be forced to sue them for breach of contract. The young lady agent, Brianna Hart, is a liar and unethical. I thought she wa... read more

Business response:

We have received the concerns on this claim, and we are currently investigating the matter. We will be in contact with the beneficiary with the outcome of our investigation. 

Frequently asked questions about Lincoln Heritage Life Insurance Company

How is Lincoln Heritage Life Insurance Company rated?

Lincoln Heritage Life Insurance Company has a 4.3 star rating with 1,549 reviews. 

When is Lincoln Heritage Life Insurance Company open?

Lincoln Heritage Life Insurance Company is closed now. It will open tomorrow at 6:00 a.m. 

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