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Lincoln Heritage Life Insurance Company

4.3

About this business

Found: Your One-Stop Final Expenses Insurance Solution... 

Location details

4343 E Camelback Rd #400, Phoenix, AZ, 85018, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat6:00 a.m. to 2:00 p.m.
SunClosed
4.31,549 reviews
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Liz A.'s profile image
Liz A. 
6 years ago

This is so sad. I wish my father in law (elderly) would of read the reviews and experiences of other people. The only thing he wanted was for his kids and his wife not to worry if something would happen him to him. He thought that by getting this insurance it would help out. It made it worst. He passed away a couple of months ago. At the end my mother in law got stuck with paying for the funeral we all had to pitch in to help she had to waist all her Social Security money, I didn't pay for my rent to help out and my brother ... read more

Annette Ivey's profile image
Annette Ivey 
6 years ago

There isn't enough time and space for me to submit my experience and disdain for this company. All I want or expect at this point is to get the word out to the public NOT TO DO ANY BUSINESS WITH THIS COMPANY. I had an extended family whom after years of not having any form of life insurance decided based on their slick commercials to take out a policy. I just want to say that the only reason she did not have insurance was that when she moved into public housing several years ago they made her drop it because there was equity... read more

Business response:

We are currently investigating the claim and a final decision has not been made on the claim. Lincoln Heritage Life Insurance Company will complete its investigation and notify the beneficiary of our findings at the conclusion of the investigation. 

Gayvette 61's profile image
Gayvette 61 
7 years ago

Grace and Peace. I have a problem when you contact a life insurance provider. And they appear without an appointment to home. Lincoln Hertiage is that company. Secondly, one agent came. Got a call from another stating that they will be continuing our paperwork. But the only thing is? The agent who took our information was not returning. They called my husband phone without knowing his number. So that shows they are more in personal business when you do nit submitt the information. Further, I DO NOT THINK THEY CAN PRACTICE IN... read more

Business response:

We believe that all issues have been resolved with Ms. Br***. We appreciate the opportunity to work with her. 

patricia w.'s profile image
patricia w. 
7 years ago

on 8/28/17 CASEY CLINE COME TO MY HOUSE we went over insurance I TOOK POLICY NEXT DAY i called and cancel it he sent my check through on 9/1/17 bank stoped payment cost me 33.00 thats dishonest 

Business response:

We are working with Ms. W*** regarding this situation. 

Sean W.'s profile image
Sean W. 
7 years ago

Do NOT do business with this company. If you need life insurance get State Farm. These idiots left a FAKE delivery notice on my door, sent me psycho, false invoices of my number with a completely different person's name. I had to call the police and file a report and now my alarm system has gone off several times as these crazy idiots keep knocking on my door, and apparently they are known for that!! They even tried to send me mail even after I told them to stop harassing me. Disgusting criminals. Stalkers is what they are. ... read more

Business response:

We would like to assist Mr. ***** but will need more information to locate if we have any contact information for him. Mr. ***** can call Shirley at 800-433-8181 to discuss. 

G.G.'s profile image
G.G. 
7 years ago

I am continually getting their applications in mail every since I got on disability. I have sent their last one back to them with a not so nice response in there of how " All they are doing is trying to rob we seniors ." To stop from mailing me these stupid advertisments that are nothing but a ripoff. I would like to see how they would like it if we contined to harrass them with phone calls , house visits and junk mail. It wouldn't be hard to get a commttee started for it. Just QUIT TRYING TO RIP OFF WE TRUE AMERICANS. i ALS... read more

Business response:

We at Lincoln Heritage Life Insurance Company take complaints seriously and appreciate the opportunity to improve customer service. We have notified our vendors to stop future mailings. This can take up to 60 days to fully implement. We apologize if anything further is received from us. 

Linda G.'s profile image
Linda G. 
7 years ago

A agent from this company knocked on my door on a Saturday unannounced. I informed him of what I needed and he by-passed my desires to sell his highest policy to me. Under stress and frustration I signed papers...My advice is don't let them in unless you know they are coming and have someone with you that you trust at the time you talk with them. I asked to cancel prior to the policy being written up 5-6 times. Head Office is not listening either. I sent them a form to cancel and now I have received a invoice for payment. I ... read more

Business response:

The policy has been cancelled and payment refunded. She should receive within 7 days. 

Dolores's profile image
Dolores 
7 years ago

I have been with this company for two years not one problem very nice people answer all of my question and in fact i up my Insurance they are very courtesy and polite yes they did come out the first time and explain everything to me . My agent is very nice when i decided to up grade she came out again and explain everything to me this is call exceptional communication thank you for being there when I need you. 

Business response:

We appreciate Ms. ******** comments about her positive experiences with our company and we thank her for putting her trust in us! 

Richard K.'s profile image
Richard K. 
7 years ago

April 26, 2917 A couple of weeks ago I sent in an inquiry about the Lincoln Heritage Funeral Advantage. Shortly after that your representative called to make an appointment within the next few days to come by my house to present information regarding the program. I declined saying I did not want to meet with anyone but rather preferred to have information sent to me for review. The rep said that wasn’t the way they did business. I said that if they could not mail me the information, we could not do business. Today, two of yo... read more

Business response:

Mr. ***** responded to a direct mail advertisement from Lincoln Heritage Life Insurance Company on January 24, 2017. On January 25th, Lincoln Heritage sent Mr. ***** a letter informing him that Lincoln Heritage"Funeral Advantage is not a prepackaged 'one size fits all' solution. It is individually tailored to your needs and budget. This is done most effectively through a personal visit with a local representative." We apologize if Mr. ***** was upset that our local representatives dropped by unscheduled but it was not an una... read more

Frequently asked questions about Lincoln Heritage Life Insurance Company

How is Lincoln Heritage Life Insurance Company rated?

Lincoln Heritage Life Insurance Company has a 4.3 star rating with 1,549 reviews. 

When is Lincoln Heritage Life Insurance Company open?

Lincoln Heritage Life Insurance Company is closed now. It will open tomorrow at 6:00 a.m. 

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