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Lincoln Heritage Life Insurance Company

4.3

About this business

Found: Your One-Stop Final Expenses Insurance Solution... 

Location details

4343 E Camelback Rd #400, Phoenix, AZ, 85018, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat6:00 a.m. to 2:00 p.m.
SunClosed
4.31,549 reviews
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Michael E's profile image
Michael E 
2 years ago

My late parents had a Lincoln Heritage policy to cover their funeral expense, through the Catholic Funeral Plan. After my mother passed, the company was very compassionate, and helpful. The expenses were promptly reimbursed, and it is really apprecaiated. 

Business response:

Thank you for taking the time to write such a nice review. We are glad we could make this difficult time a little easier for you. We extend our condolences on the loss of your mother. 

K J.'s profile image
K J. 
2 years ago

Was looking on internet for life insurance company. Two days later a company agent, or so he said, showed up at my home expecting to be let in. He was upset because I refused to let him in. I don't know why any company would authorize this kind of behavior, but I certainly would never consider doing business with them.! 

Business response:

****************,Thank you for your feedback. We will look into your case right away and address the situation. We are sorry to hear the interaction with our representative was unsatisfactory. We have made an adjustments on our side so that you will not be contacted further. We would love another opportunity to assist you with your insurance needs. If you are willing to consider us in future, please email us at ***************** and we will work to find you an agent in your area who will communicate with you using your prefe... read more

Te N's profile image
Te N 
3 years ago

Take me off mailing list!! I do not need or want your Funeral Advantage plan for SENIORS!!! Take me OFF MAILING LIST PLEASE. Unite States ************** delivers at least one of your letters every week. I send them back and ask you to stop and your company just keeps mailing. I know there or a lot of people who want this BUT I am not one of them, Just a waste to keep sending mail out. 

Business response:

Hello, we apologize for any frustration from our mailers. We would like to help expedite the process of removing you from our mailing list and invite you to contact us directly so we can get this matter resolved. Please forward your name and address as they appear on the mailer you received to ***************** and we will take care of this promptly.Thank you. 

Suyapa P's profile image
Suyapa P 
3 years ago

We as a family are very please with the service from Lincoln. Everyone was very helpful and respectful with us, the representative gave us an excellent service, thank Lincoln for everything 

Business response:

Thank you for taking the time to write such a nice review. We are glad we could make this difficult time a little easier for you. We extend our condolences for your loss. 

Cathy D.'s profile image
Cathy D. 
3 years ago

A very good insurance company I recommend it to the highest!! 

Business response:

Thank you for the wonderful review. We are glad you are pleased with our service! 

Trene T's profile image
Trene T 
3 years ago

I was a little upset thar they did not honor the full insurance payout. The only reason I signed up was because they stated my sister would qualify for the full benefit after 2 years. When she passed she had surpassed the 2 year ****. They stated it would have be 3 years. They also did not assist with the funeral arrangements like that stated they would. 

Business response:

We appreciate the review provided, and we -- both Lincoln Heritage Life Insurance Company and our partner, Funeral ************************* (FCGS) tried to assist the family as best we could. We understand that our attempts were not good enough in this matter. Please note, Lincoln Heritage Life paid the claim according to the insurance policy issued and FCGS provided pricing information for the funeral homes in the area and offered further assistance to you. Jointly, we would appreciate the opportunity to discuss any shortc... read more

Karen T's profile image
Karen T 
3 years ago

Thank you for your excellent service in processing this claim and paying the claim in such a prompt manner *********************** and family 

Business response:

Thank you for the very nice review. We are glad we could make this difficult time a little easier for you and your family. We extend our condolences for your loss. 

Sean C.'s profile image
Sean C. 
3 years ago

Everything was so sudden, and Lincoln Heritage was very supportive and friendly from the very first phone call. When you're in a fog of grief, it's hard to know what to do next. They made the whole process very easy and straightforward. I will definitely recommend them to anyone who asks. Thank you very much! 

Business response:

Thank you for taking the time to write such a nice review. We are glad our claim process was easy and straightforward for you. We strive to make such a difficult time a little easier. We extend our condolences for your loss. 

Darrell S's profile image
Darrell S 
3 years ago

The claims process was easy and efficient. No forms to fill out, just a phone call and an email. Payment of death benefit was promptly delivered. 

Business response:

Thank you for the nice review! 

Frequently asked questions about Lincoln Heritage Life Insurance Company

How is Lincoln Heritage Life Insurance Company rated?

Lincoln Heritage Life Insurance Company has a 4.3 star rating with 1,549 reviews. 

When is Lincoln Heritage Life Insurance Company open?

Lincoln Heritage Life Insurance Company is open now. It will close at 5:00 p.m.  

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