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Lincoln Heritage Life Insurance Company

4.3

About this business

Found: Your One-Stop Final Expenses Insurance Solution... 

Location details

4343 E Camelback Rd #400, Phoenix, AZ, 85018, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat6:00 a.m. to 2:00 p.m.
SunClosed
4.31,549 reviews
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Jason H's profile image
Jason H 
3 years ago

I contacted Lincoln Heritage after the death of my sister. They were quick to mail me out the information needed in order to process her claim and within a week of mailing all the information they required, I received a check, which helped tremendously in handling her final expenses. I was also surprised a few weeks later to receive her original death certificate back, which was unexpected, but very appreciated. Thank you! 

Business response:

You are welcome. We are glad our claims process made this difficult time a little easier for you. We extend our condolences on the loss of your sister 

Vlasta M's profile image
Vlasta M 
3 years ago

Quick and very professional Took care of everything for me 

Business response:

Thank you for the review! We are glad we made the claim process quick and easy for you. 

Melinda J's profile image
Melinda J 
3 years ago

I was skeptical going in because this company advertises on television, but I was pleasantly surprised by the excellent customer service and express processing of the death benefit claim, which was hassle free. I recommend them! 

Business response:

Thank you for taking the time to write such a nice review. We are glad our customer service and claim process made this difficult time a little easier for you. We extend our condolences for your loss. 

John H.'s profile image
John H. 
3 years ago

How can I stop receiving unsolicited letters that I'm receiving once a month regarding Lincoln's "Funeral Advantage Program". Opening these letters causes me mental anguish and I want them stopped. I have contacted customer service 800.438.7180 who assured me I would be added to there do not mail list. Based on other complaints filed here I am not optimistic that this will happen. 

Business response:

Thank you for contacting us. According to our records, we did remove your name from our mailing list on June 2nd, 2021. You should be receiving a confirmation letter in the mail soon in regards to this. If we can be of any further service, please let us know by emailing us at reviews@lhlic.com. 

Eugenia N's profile image
Eugenia N 
3 years ago

I didn't expect to receive the full amount of policy, so I was very happy when I did. It helped to pay alot of bills. I'd recommend the company to anyone who has to get life insurance. 

Business response:

Thank you for taking the time to write such a nice review. We are glad we were able to make this difficult time easier for you and your family. We extend our condolences for the loss of your loved one. 

Sarai C's profile image
Sarai C 
3 years ago

Lincoln Heritage did a great job in helping us with the passing of my grandmother. I also really appreciated the funeral homes they recommend. Thank you Lincoln Heritage! 

Business response:

Thank you for taking the time to write such a nice review. We are glad we could make this difficult time a little easier for you and your family. We extend our condolences on the loss of your grandmother. 

Mayra C's profile image
Mayra C 
3 years ago

Just recently my sister passed away. She had 2 policies for funeral expenses with Lincoln Heritage. Since I had prepaid for her services, I called Lincoln Heritage and as soon as I was given her Certificate of Death by the Funeral Home, I scanned it and emailed to Lincoln Heritage. Within 48 hours, my money was deposit directly to the account and gave them. All I needed to do was sent them a voided check. Great company to do business with especially during moments of grieving. 

Business response:

Thank you for taking time to write such a nice review. We are glad our process made this difficult time a little easier for you. We extend our condolences on the loss of your sister. 

Claudia M's profile image
Claudia M 
3 years ago

Very pleased with the speedy response and resolution towards a time sensitive matter regarding life insurance. Provided my family and I with a sense of relief during a very difficult time. The customer care teams willingness to assist and patience that was displayed during this time was highly appreciated, along with the positive attitude and warmth from the representative. I would definitely recommend their service to anyone. 

Business response:

Thank you for the very nice review. We are glad we made this difficult time a little easier for you and your family. We extend our condolences for your loss. 

Maxine F's profile image
Maxine F 
3 years ago

A few months ago I signed up to work for The Parker Group my license is contracted with Lincoln Heritage Funeral Advantage but the Universal Benefits Insurance UBI the marketing firm is the company you really work for. You have to pay for training and as well as Business Cards, Promotional Fliers & Inserts, Website, Polo Shirts and Leads where they will credit you instead of you paying for it out right they call it an Advance. Okay fine they they ask you to bring in $4K from your warm market before you can purchase leads. Ok... read more

Business response:

Thank you for sharing your feedback and giving us the chance to clarify. All agents who choose to work with Lincoln Heritage are independent contractors. Independent contractors incur their own business expenses associated with their work. Earnings are commission based and will vary depending on the amount of sales that an agent makes. We believe in our lead program and try to make it as affordable as possible to the agents who choose to purchase leads. While we provide financing options, the lead costs do need to be repaid.... read more

Frequently asked questions about Lincoln Heritage Life Insurance Company

How is Lincoln Heritage Life Insurance Company rated?

Lincoln Heritage Life Insurance Company has a 4.3 star rating with 1,549 reviews. 

When is Lincoln Heritage Life Insurance Company open?

Lincoln Heritage Life Insurance Company is open now. It will close at 5:00 p.m.  

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