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Lilah S. Mansour, MD
- Gastroenterologist
- Austin, TX
About this business
Location details
6811 Austin Center Blvd Suite 300, #300, Austin, TX, 78731, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff at TDDC made me feel like I was their only patient. It was my first colonoscopy, and they were kind, informative, and attentive. The pre-procedure nurse called me to help me prepare a few days ahead and answered my calls when I had questions. When I came in, it was clear the systems they have in place are effective, making everything go smoothly and quick, all with a tone of reassurance and expertise. Dr. Mansour spoke with me before the procedure to answer questions and again after to go over the results. I got a ... read more
She did not seemed concerned at all. She seemed more annoyed with my son cause he was not in a good mood cause he was in pain.
She did not seem concerned at all about my child’s ongoing issue. Seemed very annoyed.
I have seen Dr Bryan Irvin twice now. In the first visit he was very personable and saw to my concern quickly and efficiently. I decided to make him my PCP. However, when I saw him today he seemed rushed (Granted, I had a laundry list of concerns to address). I got the impression he is counting the days until he can retire. But he did listen to all my issues and responded appropriately. It seems sad that he does not enjoy his work more. I feel that he is a knowledgeable doctor.
Business response:
Hello,We appreciate you sharing your experience, and we are very sorry to hear that your recent visit did not meet your expectations. If you are willing to help us improve our service please consider contacting us at bit.ly/ARCcares. We want to provide the best service and care possible and your concern will be taken seriously. Thank you - ARC Customer Service
She did not listen to her patient in my case! My wife problem never being treated properly! We have decided to change doctor after the last visit Which confirmed us that she did not care about us.
Didnt get back to me with Xrays or respond to multiple inquiries over the course of 2 weeks asking if my results were negative or not. Didnt have any issue billing my insurance company $300 for treatment not provided. Easily the worst doctor experience of my life. Should be fired.
Business response:
Hi Joe,Thank you for sharing your concerns and for taking time to speak with our clinic manager. We make it a priority to listen to our patients and rely on your feedback to help us determine where improvements are needed. Ultimately our aim is to provide the best care possible to all of our patients. Please feel free to contact ARC Customer Service at ARCcontact.com if you have any additional questions or concerns. Thank you - ARC Customer Service
We adore her. Best doctor my three children have ever had. The way Dr.Hana actually cares about the kids and the family is amazing. I really do love talking with her each visit. ARC sucks but she is why we stay.
Business response:
Hi Nikki, We are happy to hear that your visits with Dr. Hana have been good ones, and we do apologize that your experience with ARC as a whole has not met expectations. If you are willing to help us improve our service, please reach out at www.ARCcontact.com so we can best assist you. Thanks - ARC Customer Service
My visit went very well. Everyone put me at ease. Dr Mansour was very easy to talk to. I also like the fact that almost everyone in the clinic were female. I am a single woman and it just made me more comfortable.
Great doctor! Addressed all concerns. Didn't feel rushed. Satisfied with the level of thoroughness provided. Highly recommended!
Frequently asked questions about Lilah S. Mansour, MD
How is Lilah S. Mansour, MD rated?
Lilah S. Mansour, MD has a 4.5 star rating with 90 reviews.
When is Lilah S. Mansour, MD open?
Lilah S. Mansour, MD is closed now. It will open tomorrow at 8:00 a.m.
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