LightRx - Madison's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

LightRx - Madison

1.0

About this business

Location details

1701 Deming Way Suite 114, Suite 114, Middleton, WI, 53562, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.066 reviews
Select a rating
Yudier S's profile image
Yudier S 
5 years ago

YUDIER SANTANA Since January 15, I contacted this company that had offered a laser hair removal on my face, I made my full payment to the credit card that THE HELP card processed with a total of 1200.00 dollars, which was what the laser treatment cost, plus interest charges. This company only gave me 2 laser treatments, when I called again the phone number was no longer available, a week later I went to the store and they were no longer here in Florida, please, I do not think it is fair, that I charge a service and do not fi... read more

Yudier S's profile image
Yudier S 
5 years ago

YUDIER SANTANA Since January 15, I contacted this company that had offered a laser hair removal on my face, I made my full payment to the credit card that THE HELP card processed with a total of 1200.00 dollars, which was what the laser treatment cost, plus interest charges. This company only gave me 2 laser treatments, when I called again the phone number was no longer available, a week later I went to the store and they were no longer here in Florida, please, I do not think it is fair, that I charge a service and do not fi... read more

Maria T's profile image
Maria T 
5 years ago

Do not go here. The customer service is terrible. I have never been seen on time. Impossible to reschedule - next available appointments are 2+ months out. I paid for laser hair removal treatment and they did not ask anything about body tattoos, etc. I come to learn you should NOT get laser hair removal on an area where you have a tattoo. They suggested it would be fine and to not worry about it. This business should be shut down. Read and trust the reviews! I requested a refund for the rest of my package I do not want to us... read more

Veronica A's profile image
Veronica A 
5 years ago

AVOID this rip-off company!! I have pretty bad sun spots on my hands. I got one laser treatment elsewhere for $150 about five years ago and after a lot of the pigment came to the surface and flaked off, I was stunned with the difference! I couldn't afford additional treatments at the time (three is often recommended to maximize the results), and they eventually came back. Last fall I had a few hundred dollars to spare to deal with my ugly hands :-( and the owner of another skin place said my hands would do great with his ser... read more

Yolanda H's profile image
Yolanda H 
5 years ago

This place is a rip off..don't waste your money.. I work out on a regular and was getting treatments and did not miss an appointment. The only results I got was knots in my stomach area that will not move....The customer service was good but the process is a TOTAL rip off. Financing is a rip off as well. I was never late with payment and sent a check in for the last promotional time frame that did not get posted in time and they charged me $300 in interest with a $0 balance. I have reported this place to the BBBS for false a... read more

Trela A's profile image
Trela A 
5 years ago

I'll use all of my allotted words: A RACIST MESS! 

Amy R's profile image
Amy R 
5 years ago

This company preys on the overweight. They make you believe that you will lose weight with their services. In all honesty, they are just taking your money. They work their employees and do not pay them what they are promised. They don’t give you the overtime pay that they worked you for. They don’t pay your bonus that you worked so hard to achieve for them. All around Shady. Rich Morgan is a scum bag and will take the last penny out of a homeless mans soup can when no one is looking. 

Business response:

Hello Amy, We have and always will stand behind all of our treatments and the results of our clients speak for themselves. With regard to your pay, we have reviewed your timecards as well as our records. There is no indication of overtime hours worked, as well as no communication regarding any overtime that you feel you were owed. Our Company Policy, which you were provided with your Offer Letter and signed in acknowledgement of, provides a detailed description of bonus eligibility. In this case you quit with no notice and ... read more

Charmaine M's profile image
Charmaine M 
5 years ago

I filed a complaint after seeing no results. I contacted the financing company again they advised me to call the company again after talking to new management I was offered to have my service done over again. She apologized for my previous experience She was very kind unlike the other manager she would not talk to me or return my call. I’m very appreciative that this go round I do feel heat unlike before I felt nothing. Thank you for trying to satisfy the customer and make it right 

Donyetta D's profile image
Donyetta D 
5 years ago

I Purchased 3200 worth of Service in October 2019. Body tighting 1400 10 sections and 1800 facial laser removal. I had about 4 to 5 sections on body, there body machine was not working 2 of them times. 1 treatment on face. The end of Oct. I called for a appointment (this down town Naperville office). I was told the Laser Machine is down we will call you when it's back up. NO Call. I called at least ten times and ask to speak to Manage. It's the beginning of December and guess what, she is always to busy. I called 877# Now be... read more

Frequently asked questions about LightRx - Madison

How is LightRx - Madison rated?

LightRx - Madison has a 1 star rating with 66 reviews. 

When is LightRx - Madison open?

LightRx - Madison is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com