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LightRx - Madison
- Skin Care
- Middleton, WI
About this business
Location details
1701 Deming Way Suite 114, Suite 114, Middleton, WI, 53562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
<p>I don’t recommend LightRX treatments at all. I heard of the place on the radio show mojo in the morning by Shanon which she spoke very high of the treatments that are good for nothing! I started with Viva treatment, I was told by the manager of the branch in Shelby MI that the results will not show until 8 months after the treatment is completed! During that time I was convinced by the con artists working over there to buy couple other packages. Long story short, none of the treatments worked not even with 10% of what the... read more
I would not recommend this treatment at all. Spent over $4000 for different items before my wedding. I ended up barely seeing any changes. I did the ketosis diet and exercise by itself after months from this and had better results than this scam. I did the payment option and I decided to pay off the $4k early and now I'm getting hit up with all these other charges left and right. DO NOT DO THIS!
Business response:
Hi Anna, Our team has tried to reach out to you to discuss your review further but has not been able to get in contact with you. We look forward to connecting with you.
DO NOT use this company or believe them if they claim to throw in somethinf for free. I signed up for 2 separate packes paying over $6000. I ended up canceling due to how painful the Sculpture treatment was (felt like my skin was being burned off my body). It took me 4 months to get the refund for the first package. For the second package, they are charging me for the 8 FREE treatments that were added into my package - that they told me to come in and use while waiting for the equipment to arrive. It was almost the entire co... read more
Went to Light Rx location in the Galleria area of Houston, TX after searching non-invasive methods of treating the fat around my abdominal area. My initial consultation was with Stacie (sp) who was very confident that the Venus Light Therapy and Sculpsure treatment package would work great for me. I was advised that 8 Venus light therapy sessions along with 1 Sculpsure session would definitely render me a 25% reduction in my abdominal area. I was very adamant that I did not want to waist $1200 for something that would not wo... read more
Business response:
Ms. Jordan, We are truly sorry that you are disappointed with your results, because client satisfaction is very important to us. With SculpSure, in a 25 minute procedure, up to 24% of the treated fat cells can be destroyed, not a 24% reduction in that entire area. Our team did reach out to you today and we would like to discuss this with you further.
This place is a scam. After spending thousands of dollars, I was promised guaranteed reduction of 80%. When this clearly did not happen, the manager told me they would continue to treat me until I saw the necessary reduction. Fast forward to now, the "new manager" has lectured me how this place was bought by LightRX and they are honoring my contract in "good faith" but will not continue to treat me until I see 80% reduction because it wasn't their company that made the contract. LightRX has terrible business practice and eve... read more
Business response:
Hi Ms. Ivanova, We are truly sorry that you are disappointed with your experience at LightRx, because client satisfaction is very important to us. We did want to correct and respond to some of the statements within your review. LightRx Face and Body acquired the Baltimore location from Turkey Lake LLC (Premier Laser Spa) in March 2016. We honored your treatment contract with Turkey Lake LLC. out of good faith even though we received no compensation for any of our treatments. After that was complete you were eligible for our ... read more
Treated poorly by staff when I complained. I had 3 days on a Saturday where the technician did not show up. I had one occasion where technician cut my appt short because they weren't feeling well, also on a Saturday. When I spoke to the manager, she claimed she was unaware that her employee was late yet in the next sentence says that they have to punch in so she knew when they were getting to work. Manager did start my legacy package over due to so many interruptions. However, the technician was rude and disrespectful to me ... read more
TO SERVE LIGHT RX they are run by American Aesthetic Equipment 34405 W. 12 Mile Rd., Suite 200 Farmington Hills, MI 48331 Tel 1-844-887-5987 Fax 1-844-325-0432 info@americanaellc.com or jay@lightrx.com
Either the technician "Saba" in Maple Grove needs to return to school or the brand new equipment sucks. After 4 treatments ZERO RESULTS. Today 4/24/18 I go in and they tell me they fired their office manager and now our contracts are no longer valid. They claim she didn't charge us enough money, but I know she charged what the online ad special stated. DONT BE TRICKED! This is a trick to cancel lower rate contracts and get more money out of people without even evaluating their treatment progress and results. RIP OFF-While th... read more
Business response:
Hi Ginya, The claims in your review are completely untrue. Your treatment contract was not cancellation and was honored in full. We are happy to share a copy of that with you.
8 minutes ago After multiple months and several treatments, my wife and I, who is spent thousands of dollars with this company have had zero results. After months of attempting to get in touch with someone who is willing to help us we finally reached the store manager Jennifer. She acted as if she would assist in making the situation right and offered us multiple Solutions to try to resolve the issue that we were having. Now after weeks of trying to get back in contact with her we cannot so much as to get a phone call nor an... read more
Business response:
Hi Ronald, Please send your wife's full name and contact information to megan@lightrx.com so we can follow up with her.
Frequently asked questions about LightRx - Madison
How is LightRx - Madison rated?
LightRx - Madison has a 1 star rating with 66 reviews.
When is LightRx - Madison open?
LightRx - Madison is open now. It will close at 6:00 p.m.
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