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945 Central Avenue, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Easy to schedule an appointment online, service advisors like Casandara Rancourt are extremely accommodating, friendly, help you navigate your recommended services without overselling and they get you right in, nice selection of hot/cold drinks while you wait in comfortable waiting area (which generally have been adequate but also can be longer wait times than some other dealerships).
Business response:
Thank you for telling us why you liked this service visit, John! We're pleased you enjoyed working with Casandra and the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service!
I have been with Lia Hyundai since 2014 and service reliable, friendly, knowledgeable, and courteous staff!
Business response:
Valerie, Providing quality and efficient service is so important to us here at Lia Hyundai Albany and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were reliable, friendly, knowledgeable and courteous. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Thank you for helping me find the right car, Wayne Hopewood. After driving my Sonata for 12 1/2 years it was time for a new one and there were specific features that were important to me, he found the right match. I look forward to many years with this new car!
Business response:
JJ, your awesome review says a lot about Wayne and he truly deserves all the credit. Thank you for your thoughtful feedback on this purchase experience. We wish you many happy travels in your new Hyundai, from all of us at Lia Hyundai!
Michael Carpenter went out of his way to explain everything to me and to check some things on my car so I wouldn't be paying for unnecessary work.. He was friendly and professional and I appreciate such excellent customer service.
Business response:
Tess, thank you for recognizing Michael's excellence by sharing your 5-star review! We're sure he'll be honored by your positive words, and we hope you won't hesitate to call the next time Michael and the Lia Hyundai team may serve you.
Lovely folks. Attentive and knowledgeable. Much more pleasant then other dealerships i have worked with.
Business response:
Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Hyundai needs. Safe travels this holiday season!
Shawn Vital was my sales person. He answered all my questions I had about the palisade. When everything was said and done he took his time to show me everything I needed to know about the vehicle. I would definitely recommend my friends and family to buy from this dealer ship. Thank you so much I really do love the vehicle.
Business response:
Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Shawn provided you with all the answers you needed to make this a positive experience. Congrats on the new Palisade, and best wishes for amazing travels this holiday season!
Great experience top to bottom. Caitlyn was my salesperson and Preston my sale manager. I had great experiences with both. If you’re in the market for a Hyundai I really recommend this dealership!
Business response:
Nic, that's wonderful! Thanks for the positive feedback on working with Caitlyn and Preston. We're delighted they effortlessly accommodated your needs and interests. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Hyundai!
Everything was good. Caitlin Bendick was a good salesperson.. we were very satisfied with the service.
Business response:
Hi! Thanks so much for your lovely review of Caitlyn. We're delighted you enjoyed working with Caitlyn and our amazing team to close the deal on your new Hyundai. Congratulations! We wish you so much happiness on the road ahead, from the everyone at Lia Hyundai!
I was in and out got the work done and a add on in minimum amount of time and Mike was very helpful
Business response:
Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs!
Lia Hyundai Albany has a 4.4 star rating with 2,504 reviews.
Lia Hyundai Albany is open now. It will close at 6:00 p.m.
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