Lia Honda Brewster

sidney_noh 

on DealerRater

13 years ago

Avoid this dealer! I visited Brewster Honda for a Avoid this dealer! I visited Brewster Honda for a certified used car and was greeted by Anthony Pilla. I did the test drive and he indicated that he would not sell the car at a price lower than advertised on their website. So I left. One week later, he called and left a message, saying that the car was still available and would welcome an offer. I emailed him with a fair offer. He called back immediately, saying that ok, if you put down a deposit, the car is yours. I confirme... read more

eapfuhler 

on DealerRater

13 years ago

My first - and LAST Honda. Bought a new 2011 CR-V EX-L complete with navigation system in March, 2011. Sunroon sunshade made noise - so they changed the sun visor. Driver seat loose - they couldn't "duplicate" the noise - never corrected the problem. Tires bald at 17,000 miles - called normal wear and tear! Dealer no help resolving the problem and American Honda is totally useless - there is only one phone number for them in the entire US - and the same moron always answers the phone and does nothing. Totally happy with my n... read more

Ohyeahrdh 

on DealerRater

13 years ago

I had a fantastic experience at Brewster Honda. I've bought many cars and the experience I had a Brewster Honda was one of the best ever. My salesman, Will Darnell, was very astute in his knowledge of all the vehicles and was able to answer any and all of my questions. I've been to several dealerships over the last couple of months finding the right car and encountered many salesman who just say, "here it is!" you ask them questions and they can't tell you much about them other than you can find out on the Internet. Will wor... read more

eg 

on DealerRater

14 years ago

I brought my car here for a simple an oil change b/c I had a coupon for $19.99. They told me wait time would be less than one hour. One hour and 20 minutes later, service rep comes to tell me they can't get my car to hold oil b/c oil pan and plug were damaged. He literally tells me I can't leave. His reason being my car can't hold the oil and the only fix is to replace these parts for $468. Not being knowledgable about cars, I dial my husband and put the rep on the phone with him. "Miraculously" within 5 minutes after that p... read more

binky 

on DealerRater

15 years ago

What a pleasure to deal with Rob Schnieder at Brewster Honda! The deal went smoothly, quickly and politely. Everything was done with the utmost of professionalism and appropriate humor. He is a man who keeps his word which is of primary importance to me. Also, I enjoyed the interaction, and I really hate shopping for a new car! Thank you Rob,Dave Sacaroff,Ric Pereira, and everyone else over at Brewster Honda, who made shopping for a new car a positive experience. 

abe327 

on DealerRater

15 years ago

I went to Brewster Honda to purchase a certified used car. My sales person Nancy Gilligan was very nice and helpful. When it came time to negotiate a price she brought over Robert Planbeck who I later found out was the owner. He shook my hand and introduced himself (that was the only time he was cordial). The car I was looking at was going for $16, 200. I was offering him $11,000 plus my 2001 Accord as a trade in (not an unreasonable offer). He says to me "Look at this, this is what I paid for the car and this is what I am s... read more

BrewsterHondaSucks 

on DealerRater

15 years ago

Run, don't walk, away from this dealership! The will "nickle-and-dime" you for every dollar on your trade-in and watch out for the fine print! Their so-called "internet pricing" is not that great. The prices don't include the destination charge and other "fees" so it looks lower but it's about the same as the competition. The service department lost my keys on the day I went to pick up my new car! Then they only wanted to give me one key. They said that's all they could do? REALLY?? Also, they charged a heavy mark-up over th... read more

Rebelman 

on DealerRater

15 years ago

My first and last visit to this dealership. The management is not willing to work with the customer on price. They nickel and dimed me on the price of a used car. We got down to within a couple hundred dollars of their price and they wouldn't budge! And we were dealing with a car that had been sitting on their lot for over a month! Their lot was full of inventory. You'd think they'd want to liquidate some of that. My advice to them is that they should try working with the customer and maybe they'll actually sell some of thei... read more

japsjp87 

on DealerRater

15 years ago

Jonathan was friendly and helpful with the repairs on my car. The pricing was very fair and he worked with me to prioritze the most important things that had to be done to my car for safety purposes. I will be going back to have the additional work done to my car as soon as I can. I have been using this dealer for my purchase and repairs for the last 5 years and I would not use another service center. when I need a new car I will be going back to Brewster Honda!