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Lexus, Authorized Dealers, Service, Sales - Service - Parts, Sales, Parts
50 Providence Hwy, East Walpole, MA, 02032, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Tommy jr was absolutely excellent. Very good personality, I feel like know him. I called his cell with questions and he was willing to help when he was already home. I love my rx 350. This is my four one. I love the treatment you get. Everything is so beautiful clean and classy. Some say well you pay for that and I say, it's worth every penny. Also Sangi in finance was also very helpful and remembered me from my last car. I LOVE LEXUS.
Service department is awful. I went there to look at an suv (Ford not Lexus) and it pulled to the right. When i returned to dealership I mentioned pulling to Emile, salesman, he said it was normal. He went on test drive w me and again said its normal. I pushed for alignment w report. The service dept drove it, said its normal; i pushed again they finally did it and realized i was right. I saw no other issues and purchased the vehicle took it to my local mechanic who said i need tires before snowfall for safety. Called to men... read more
In for first maintenance, Done Very Quickly. I had to have one other thing done, but had to reschedule for that. They were very helpful through the whole process.
Very poor service. Went with my daughter to buy her first car. Pressured to make a quick decision. Brought up things we wanted fixed. Was assured they would be. 2 weeks later still no car. Service blames sales, Sales blames Service. Lots of empty promises. Car was not a Lexus so I guess they don't really care.
Just purchased my 2017 Rx350 and I love it! Have to say the whole experience at Herb Chambers from the moment I walked in to driving off with my car was a smooth and easy one. Definitely will be back when it's time for an upgrade! �
Lexus of Norwood has a 4.1 star rating with 112 reviews.
Lexus of Norwood is closed now. It will open tomorrow at 8:30 a.m.
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