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Lexus of Arlington Service Department
- Auto Parts & Supplies
- Arlington Heights, IL
About this business
Location details
1510 W Dundee Rd, Arlington Heights, IL, 60004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Exceptional Service Beyond Expectations I had an incredible experience at DARCARS Lexus of Greenwich, and I have to highlight the amazing support I received from Brooke Jessup-Labonte. Brooke’s dedication and willingness to go above and beyond truly made this car-buying process unforgettable. When I decided to sell my old car through CarMax, Brooke volunteered to drive it back to my home, spending over three hours in unexpected traffic to help me. When we ran into an issue with the payoff information, Brooke handled it... read more
Lexus of Mobile-Hello from Mr. & Mrs. Snowden, we had an oil change appointment (Jan. 1st 2025) with our awesome customer service rep. by the name of "Craig Stueve" I can't speak highly enough of him. The entire experience from the moment we walked in was fantastic, educational, full of laughter and excitement to return as a repeated customer. Craig and the staff were friendly and efficient in working hard to find us a rental, we are forever grateful for their excellent customer service. We will be recommending all of my f... read more
DARCARS Lexus of Greenwich Dec 20, 2024 SAMKPPL This dealership will sell you a used car without a title, which is not protocol in Connecticut. In fact, it is illegal in certain states. Management is terrible with their follow-up and care about one thing, selling cars and making quota. You as a person means nothing to them and have no idea how to treat as an individual. If they followed protocol I would have the title to my car and not having this discussion. They blame the DMV and should have sent them the necessary infor... read more
We bought a Lexus ES 350 a few weeks ago and love it. We had white glove service from beginning to end. In particular, Chris Frydry (Retail Business Manager) was exceptionally helpful from the information on the car to the loan process and intro to the tech team, (shout out to Rebecca Brewton - very helpful to us with the technology). Thank you all you are a great team! P. Becker
Purchased Used 2024 Genesis. Should not have sold and still no title. As stated below this car was used and no possession. No ethics and no respect at this dealership. Do yourself a favor & go elsewhere. In Connecticut, a vehicle can be sold if the original Connecticut Certificate of Title has been lost, the purchaser will be registering the vehicle in Connecticut, and the vehicle is titled in your name1. However, a used dealer is not supposed to sell a car without having the title in possession2. In fact, in most states, ... read more
Hendricks Lexus of Charleston - Exceptional Service! I recently had the pleasure of working with Raymond Rhett, II, at Hendricks Lexus of Charleston, and I cannot say enough great things about my experience. Raymond was incredibly helpful, knowledgeable, and genuinely caring throughout the entire process. He took the time to answer all my questions, provided thorough information, and went above and beyond to make me feel valued and appreciated as a customer. His professionalism and personal touch made this one of the best ca... read more
Hendricks Lexus of Charleston - Exceptional Service! I recently had the pleasure of working with Raymond Rhett, II, at Hendricks Lexus of Charleston, and I cannot say enough great things about my experience. Raymond was incredibly helpful, knowledgeable, and genuinely caring throughout the entire process. He took the time to answer all my questions, provided thorough information, and went above and beyond to make me feel valued and appreciated as a customer. His professionalism and personal touch made this one of the best ... read more
My car looks new again wasn't going to keep my car because it was hit but when i got it back you couldn't tell anything happened. Thank you all for getting my car back to me, Herbie Perez you are a pleasure to communicate with made me laugh plenty of times when i needed to. Thanks again Herbie hope to not have to see you again under these circumstances.
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Lexus of Arlington Service Department is open now. It will close at 9:00 p.m.
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