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Lexus of Arlington Service Department

4.8

About this business

A Franchise Lexus new car dealership specializing in new Lexus sales, Certified Pre-Owned Lexus Sales, pre-owned vehicle sales and automobile repair and service. 

Location details

1510 W Dundee Rd, Arlington Heights, IL, 60004, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.81,265 reviews
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Steven Steinberg's profile image
Steven Steinberg 
5 years ago

My car was picked up for service for a recall. BR left me a loaner that was clean and cared for. My car was returned, not washed, only vacumned on the driver's side, tires were not cleaned and treated as in the past. You would have thought that the same care would be put into a customer's car as they put into their loaners. This may be as a result of the pandemic whereby BR may have cut their staff and services. I have purchased/leased cars from BR for the last 20 years dealing primarily with High Stinette, who is sorely mis... read more

Kristen Pettry's profile image
Kristen Pettry 
recommend  Recommended
5 years ago

Always a great experience. Haresh is very helpful every time I come in for service. 

Steven R. Hara's profile image
Steven R. Hara 
recommend  Recommended
5 years ago

I had an excellent experience working with the salesperson and manager. I found the car that I wanted in the color I wanted as my first choice. The salesperson and the service department have been extremely helpful in showing me how to use the many technology features that I did not have in my previous car of another manufacturer. I definitely recommend Lexus of Arlington. 

Brett Hartmann's profile image
Brett Hartmann 
5 years ago

Not make me wait 2 hours for an oil change when nobody was there. Wednesday 11:30 6/24 

Raymond Ligocki's profile image
Raymond Ligocki 
recommend  Recommended
5 years ago

I have purchased 5 Lexus cars at this dealership. The sales and service personnel have always been Fantastic!! I highly recommend it. 

Ken Brandt's profile image
Ken Brandt 
recommend  Recommended
5 years ago

This month we turned in our leased Lexus and from the comfort of my backyard patio, I worked with my long time trusted salesman, Mark Burdeen, whom made our shopping experience a breeze. We now have the new 2020 RX350L and couldn't be happier. Delivered to our home and we didn't have to wait at the dealer to make the deal. Pandemic car shopping may have changed buying a car forever. Mark's customer care keeps us coming back for the Bob Rohrman Lexus experience. Oh, the cars are awesome too! 

Ken Reese's profile image
Ken Reese 
recommend  Recommended
5 years ago

Friendly, efficient and knowledgeable. 

David Boughton's profile image
David Boughton 
recommend  Recommended
5 years ago

Fantastic service and facilities. Couldn't be happier with Adrianna our sales associate and the entire experience and purchase. They happily lifted both vehicles I wanted to inspect and everyone was pleasant to deal with. 

Sumeet Agarwal's profile image
Sumeet Agarwal 
recommend  Recommended
5 years ago

Yes. I would highly recommend. 

Frequently asked questions about Lexus of Arlington Service Department

How is Lexus of Arlington Service Department rated?

Lexus of Arlington Service Department has a 4.8 star rating with 1,265 reviews. 

When is Lexus of Arlington Service Department open?

Lexus of Arlington Service Department is open now. It will close at 9:00 p.m.  

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