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Leslie's
- Home Services
- Riverview, FL
About this business
Location details
10651 Big Bend Rd Ste 53, Riverview, FL, 33579, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I ordered a pool online from Leslie's on about 6/28/23. I was told it would be delivered 7/19/23. then it was the 7/21. I called a few days later and got someone who spoke almost English, and she told me it would be there in 2-4 weeks. I then called the next day and asked where it was coming from. I'm not sure if she said ********** or *******. And Leslie's would send me an email. Well that never happened. Then I find out the money has been returned to my account, of course no email telling me this. Last week, I believe Augu... read more
Business response:
Hello, We are so sorry to hear about the delay in your order. A case has been created so a member of our customer care team can provide further assistance. Thank you.
I ordered a pool online from Leslie's on about 6/28/23. I was told it would be delivered 7/19/23. then it was the 7/21. I called a few days later and got someone who spoke almost English, and she told me it would be there in 2-4 weeks. I then called the next day and asked where it was coming from. I'm not sure if she said ********** or *******. And Leslie's would send me an email. Well that never happened. Then I find out the money has been returned to my account, of course no email telling me this. Last week, I believe Augu... read more
Business response:
Hello, We are so sorry to hear about the delay in your order. A case has been created so a member of our customer care team can provide further assistance. Thank you.
I ordered a pool online from Leslie's on about 6/28/23. I was told it would be delivered 7/19/23. then it was the 7/21. I called a few days later and got someone who spoke almost English, and she told me it would be there in 2-4 weeks. I then called the next day and asked where it was coming from. I'm not sure if she said ********** or *******. And Leslie's would send me an email. Well that never happened. Then I find out the money has been returned to my account, of course no email telling me this. Last week, I believe Augu... read more
Business response:
Hello, We are so sorry to hear about the delay in your order. A case has been created so a member of our customer care team can provide further assistance. Thank you.
I ordered a pool online from Leslie's on about 6/28/23. I was told it would be delivered 7/19/23. then it was the 7/21. I called a few days later and got someone who spoke almost English, and she told me it would be there in 2-4 weeks. I then called the next day and asked where it was coming from. I'm not sure if she said ********** or *******. And Leslie's would send me an email. Well that never happened. Then I find out the money has been returned to my account, of course no email telling me this. Last week, I believe Augu... read more
Business response:
Hello, We are so sorry to hear about the delay in your order. A case has been created so a member of our customer care team can provide further assistance. Thank you.
I ordered a pool online from Leslie's on about 6/28/23. I was told it would be delivered 7/19/23. then it was the 7/21. I called a few days later and got someone who spoke almost English, and she told me it would be there in 2-4 weeks. I then called the next day and asked where it was coming from. I'm not sure if she said ********** or *******. And Leslie's would send me an email. Well that never happened. Then I find out the money has been returned to my account, of course no email telling me this. Last week, I believe Augu... read more
Business response:
Hello, We are so sorry to hear about the delay in your order. A case has been created so a member of our customer care team can provide further assistance. Thank you.
I ordered a pool online from Leslie's on about 6/28/23. I was told it would be delivered 7/19/23. then it was the 7/21. I called a few days later and got someone who spoke almost English, and she told me it would be there in 2-4 weeks. I then called the next day and asked where it was coming from. I'm not sure if she said ********** or *******. And Leslie's would send me an email. Well that never happened. Then I find out the money has been returned to my account, of course no email telling me this. Last week, I believe Augu... read more
Business response:
Hello, We are so sorry to hear about the delay in your order. A case has been created so a member of our customer care team can provide further assistance. Thank you.
I tried to use their pool service but was unable to even schedule a appointment. Their service number seems to be seperate from the person who actually sets the appointment. No matter my availablity their scheduler seems to choose a day/time that I told them I was not available. This happened multiple times. What a joke. Its not that hard of a process to be a able to schedule a appointment. To bad ,I like the stores and the people who work at them as they are very helpful and knowleadgeable. Not sure if the service departmen... read more
Business response:
Hello ******,We are really sorry to hear about your experience. We always try to get our customer's scheduled in a timely manner but as pool closing season rapidly approaches our schedule fills up quickly. Again, we are very sorry for this experience and we greatly appreciate you taking the time to provide your feedback.
I tried to use their pool service but was unable to even schedule a appointment. Their service number seems to be seperate from the person who actually sets the appointment. No matter my availablity their scheduler seems to choose a day/time that I told them I was not available. This happened multiple times. What a joke. Its not that hard of a process to be a able to schedule a appointment. To bad ,I like the stores and the people who work at them as they are very helpful and knowleadgeable. Not sure if the service departmen... read more
Business response:
Hello ******,We are really sorry to hear about your experience. We always try to get our customer's scheduled in a timely manner but as pool closing season rapidly approaches our schedule fills up quickly. Again, we are very sorry for this experience and we greatly appreciate you taking the time to provide your feedback.
I tried to use their pool service but was unable to even schedule a appointment. Their service number seems to be seperate from the person who actually sets the appointment. No matter my availablity their scheduler seems to choose a day/time that I told them I was not available. This happened multiple times. What a joke. Its not that hard of a process to be a able to schedule a appointment. To bad ,I like the stores and the people who work at them as they are very helpful and knowleadgeable. Not sure if the service departmen... read more
Business response:
Hello ******,We are really sorry to hear about your experience. We always try to get our customer's scheduled in a timely manner but as pool closing season rapidly approaches our schedule fills up quickly. Again, we are very sorry for this experience and we greatly appreciate you taking the time to provide your feedback.
Frequently asked questions about Leslie's
How is Leslie's rated?
Leslie's has a 2.1 star rating with 179 reviews.
When is Leslie's open?
Leslie's is closed now. It will open tomorrow at 8:00 a.m.
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