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Lenora's Moving co

4.4

About this business

Moving & Storage 

Location details

2332 N 29th St, Philadelphia, PA, 19132, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:30 a.m. to 3:30 p.m.
SunClosed
4.4104 reviews
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rayj76's profile image
15 years ago

Never again – I've used several movers in Philadelphia and most have been ok. In my experience hiring movers is always a bit of a gamble. But my experience with this company was so bad that I have to help people avoid this nightmare. I called and booked with "Willy".. I had a ONE bedroom apartment and we were moving into a house. We threw away most of our old funirture and were ordering most of our furniture new once we got to the new house. So we had a few pieces of funiture and our boxes. Well I was told that the movers wo... read more

Business response:

Hi, I don't know who wrote this review. But it is bogus. First off, it's insane to say that moving company would take 8 hours to move a one bedroom apartment. The recipe to come up with estimates are the same for every job. All estimates are based on items that are listed. Some customers believe that by giving a smaller list will give them a lesser cost. In reality all that does is create problems on the other end. No one ever called the office with this complaint. If you had a move go the way this person described, wouldn't... read more

cmack16's profile image
15 years ago

Realestate agents for lenora"s – With my job it is very important to choose a good mover. These guys have been moving my customers for years, and let me tell you. I have read all the other comments about these guys, they are the best movers i have ever use in my 17 year in the business. alot of companies get bad remarks in the summer. These guy move about 15 people a day so in 5 years in business they only have 2 to 3 bad comments out of about 5000 moves a year? lol these guys rock! yes dont be fooled! 

UnhappyMover's profile image
UnhappyMover 
15 years ago

Lenora's Movers made my move a nightmare – Maybe these guys used to be good in the past, but they are terrible now. Read the recent terrible reviews here and read those who have had similar experiences at Insider Pages (google for it) and BEWARE. I've moved numerous times in the past, both local and long-haul, and never had a serious problem with a moving company before Lenora's Moving Company. I called them based on a referal from a friend who used them for a very small moving job and had a good experience with them. Unfort... read more

Business response:

Unfortunately, I know which customer this is. When he scheduled the move, his exact words with regards to packing were " All I need the guys to pack is my kitchen". Which is why when the crew arrived they had dish pack boxes and just standard count of the other boxes. I spoke with this customer after my crew notified me that he didn't have anything packed. I explained to him that he told me that all they would have to pack was the kitchen. He understood that on the phone. I also told him that I would personally drop off the ... read more

ccphilly's profile image
ccphilly 
15 years ago

don't use these guys – I've moved three times since living in philly and this was my worst experience by far. here's how it went down: 1 - they were 20 minutes late 2 - about an hour into moving us out, they said the cops were telling them to move their truck. they asked where they could park. sorry, i don't know where you can legally park a 20 foot van on the street... 3 - after driving around for 30 mins, they got back to moving. 4 - we had to HELP because the cops only agreed to let them stay for 30 minutes. 5 - they brok... read more

Business response:

My response to this is: 1. Our crews are scheduled between 9 & 10am. So 20 minutes isn't late. 2. Customers are responsible for planning on truck parking. We will double park if needed but parking isn't our responsibility. 3. Have you ever tried going around a block in center city. 4.Refer to number 2. 5. We do not remove drawers from dressers like some companies do and we always assemble what we dissassemble. As far as boxes go. They are placed in room of customers choice and in location of customers choice. And as far as p... read more

whateverandaday's profile image
whateverandaday 
15 years ago

Don't trust fine furniture with these company. – Regretably I chose this company. I have a household of fine furniture and antiques; I do not put junk in my house. Although the crew chief was generally good, he stayed on the truck and therefore could not see how rest of the crew moved stuff out of the old house and into the new house without proper care; like walking too quickly and bumped into walls and corners, causing wall marks and dents in furniture. The crew dropped an 80 year old chair and destroyed it. They put a sol... read more

sherri5817's profile image
sherri5817 
15 years ago

Best ones in Town – my sister used them last week and my movers i book canceled my move until the next day. Lenora's was able to come get me and move me same day. I just new that a moving company would charge me more but i call from diffrent lines and my rate was the same for same day and two week out. And i used a coupon WOW.... 

bluemom3131's profile image
bluemom3131 
15 years ago

New York to Philly – I had to move from New York to Philadelphia and call Lenora's office They gave me the best rate 

AnnHarris's profile image
AnnHarris 
15 years ago

Great Movers – last time i moved everything else was in the add on cost for moving ... with Lenora's they were clear with me and let me know what was and was not in my rate. Thank you .. will use again 

clp42's profile image
15 years ago

fast when they finally arrived – They moved my large studio apartment full of stuff long distance (4 hours away). The crew who moved me were all nice guys, were fast and were careful with my stuff. The big complaint is that they were two hours' late, and the woman I spoke with at the office never seemed to know what was going on. The crew had no idea that I had updated the destination address, nor did they know how far away it was. Then there was some confusion as to who was supposed to pay for gas - me or the company, which... read more

Frequently asked questions about Lenora's Moving co

How is Lenora's Moving co rated?

Lenora's Moving co has a 4.4 star rating with 104 reviews. 

When is Lenora's Moving co open?

Lenora's Moving co is closed now. It will open tomorrow at 9:00 a.m. 

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