Lakeview Surgery Center

F E 

on Google

2 months ago

I had a tonsillectomy here last week and the entire process and procedure was flawless. Dr. Bertroche did the surgery and he’s excellent ENT Dr. The front desk check in person was super nice and helpful. My pre op and post op nurses, Sarah and Denise, were exceptional and really eased my anxiety. I appreciated getting cost estimate beforehand and the great communication before the procedure. This place is a well oiled machine and the staff were all amazing professionals. 

Afton Heinen 

on Google

3 months ago

Went in for a procedure on my uterus and everyone from the front desk staff, pre op nurse, OR nurses, anesthesiologist, surgeon and recovery/discharge nurse were so wonderful! I remember being put to sleep and the OR nurse telling me how they would all take really great care of me as I was falling asleep. It was so comforting, I was nervous as it was my first surgery but I felt like I was in great hands from start to finish. Also, the place ran like a well oiled machine. Minimal waiting time and they kept my husband well inf... read more

Rina 

on Google

5 months ago

Scott Hamling and his team are amazing. I feel very fortunate to have gotten such top notch care from everyone I have encountered at Lakeview. 

Sarah LT 

on Google

6 months ago

I wanted to give this place more stars because at first it did seem as though they ran like a well oiled machine but the communication or lack there of took away additional stars. Why is the communication HEAVILY reliant on e-mails, text messages and surveys? This is the first procedure I have had where no one calls you the next day?!?! They send a survey and in the survey they have an area to check if you want them to call you. That's unacceptable. Someone did call me a couple hours later, I told them I was very worried bec... read more

Brandi Munch 

on Google

8 months ago

I never received a patient satisfaction survey via email like i was told i would, so here I am. My experience with the check-in staff, anesthesiologist, and surgeon was fantastic. Sarah, my pre-op nurse, was particularly kind and made me feel at ease. Unfortunately, my experience with the recovery and post-op nurses was not as positive. I felt significantly rushed to leave, as if I was one of their last patients. I couldn't keep my eyes open in the car, and I vomited twice during the 20-minute drive home. I would have apprec... read more