Lakeview Surgery Center

Brandi Munch 

on Google

2 months ago

I never received a patient satisfaction survey via email like i was told i would, so here I am. My experience with the check-in staff, anesthesiologist, and surgeon was fantastic. Sarah, my pre-op nurse, was particularly kind and made me feel at ease. Unfortunately, my experience with the recovery and post-op nurses was not as positive. I felt significantly rushed to leave, as if I was one of their last patients. I couldn't keep my eyes open in the car, and I vomited twice during the 20-minute drive home. I would have apprec... read more

Ella Nelli 

on Google

2 months ago

Front desk staff: amazing! Pre-op nurses: could not seem to do anything by themselves. Took three people for the IV and the one who got my IV in refused to wear gloves. They had to put a catheter in me to get a UA because I was dehydrated, took two nurses, both were verbally questioning the anatomy of my body and not able to get their shorter catheter in properly. They found a longer one after 5 minutes of poking around and failing with the short one. Took 7 more minutes of poking to finally get what they needed. Surgeon & a... read more

Trisha Swenson 

on Google

7 months ago

Such a wonderful experience. I went for a complete ankle repair after taking a fall on my steps, and let me tell you, this is the best facility I’ve ever dealt with. Starting with Pamela at the front desk who was absolutely the sweetest, all the nurses, to include Michelle that that held my hand in the operating room and said she’d stay with me the whole time and lastly the wonderful Dr Groen. This Dr has the best bedside manner, really cares about his patients, made sure I was informed abs comfortable and not in pain. He al... read more