This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
La Palma Mexican Restaurant
- Mexican
- Urbana, OH
About this business
Location details
1629 OH-29, Urbana, OH, 43078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Food was great and great service and the owners r very nice people
It's ok for Champaign County.... Best Mexican food is LA Fiesta in Troy Ohio. Fastest service too.
I love my La Palma, karaoke every Wednesday, I must say though the dropping of the half piture is going to effect sales, at that point in the evening when I can stop or have another, a whole piture is too much and a glass is not enough, the half piture was perfect. So I guess it just means time to go home. Good food good people.
Business response:
So sorry about that Tim Fain but if i my suggest are large glass of beer is just about the same as a half piture.
Tried lunch here today. They were busy, but my food came out luke warm. Very bland. Server never came back to see how the food was. For the taste and service, I could have gone to Got Head or Taco Bell. Disappointing. I have been to the Bellefontaine location and it was good.
Business response:
I'm so sorry for this experience you had at are place. That day for lunch we had 4 servers working the lunch hrs and with out notice or a reservation we had a party of 25-30 people so we got little behind.And yes that's no excuse .So sorry for that my name is Gustavo and I am the manager at La palma and if you give us another chance ask for me and will make sure we take care of you. I'm here to provide great service with great food. Again so sorry.
We went to LA Palma tonight. It was the worst service we've had in a long time. We waited 10-15 min just to get chips and salsa. Then another 10 min before we were greeted by a server. Another 10 min to get our drinks. It took forever to get our food. When I asked for water with my drink I had to ask for it 2 additional times before receiving it at the end of our meal. I asked for another drink before we were served our food and didn't receive it until we were almost done eating. We were done with our food 20 min before we s... read more
Business response:
I'm sorry that you had a bad experience at my place. My name is Gustavo Jr and I'm general manager of la Palma Mexican rest. and was away all last week and just seen your comment and wanna make things right. I will have a talk with my staff to figure out what went wrong and is there anything I can do to make things right? I strive in keeping my customers happy.If you do decide to give us another try ask for Gustavo jr (manager)and I'll make things right.We're here to serve are customers with great service and great food.
Frequently asked questions about La Palma Mexican Restaurant
How is La Palma Mexican Restaurant rated?
La Palma Mexican Restaurant has a 4.2 star rating with 1,296 reviews.
When is La Palma Mexican Restaurant open?
La Palma Mexican Restaurant is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com