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LA Fitness
- Recreation
- Houston, TX
About this business
LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more!
Location details
2130 W Holcombe Blvd, Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I have been trying to cancel my sons membership for months and I have called repeatedly only to be kept on hold for hours. This is no way to run a business.
I got into a 12 month training contract with LA Fitness during November of 2019 and at that time I had a job and enough room in my budget to for the contract, but since Covid has taken away my income for the past 5 months I have not been able to afford the monthly $200 charges to my bank account. They have intentionally made it near impossible to cancel this membership and once I jumped through every hoop they had set up they tell me that they can only cancel the monthly payments after the contract is finished. Without a job... read more
Sitting on hold for well over an hour (and counting) just to talk to a CSA. I have seen many other posts about this, some sitting for 2.5 hours or more. This is beyond absurd.
LA Fitness Bear, DE 06/20/20 between 11 am and 1 pm someone broke into my locked locker and stole $160 in cash. The same day and same time another lock was broken and some cash stolen. Both locks were broken with some tools, heavy duty tools as locks were pretty strong. It took some time and it was loud, because one lock was literally crashed, but no one heard anything. State trooper checked cameras, made a report, he also told it was not the first time (now I know it was not the last time too, it happens EVERY WEEK at the s... read more
Been a member since 2014. Ive heard the horror stories of billing issues and cancellation policy’s and even looking up reviews and bbb complaints it’s a very clear trend of pretty shady business tactics. I’ll spare my prior Negative experiences But this time I’m truly aggravated. So I’m on a “final attempt” to bill me for a gym that just reopened from Covid in la county which is still spiking higher than before the shutdown. I’ve emailed the contact email provided twice and called and got some less than friendly employee who... read more
Hello! I arrived at LA Fitnes in Clearwater where I was attended by Joseph P**** and we told him that we are foreigners, that we wanted to work out for two months, as we will be returning to our country. That was two weeks before they closed Gym because of Covid. He charged: registration fee, 2 months in advance and he warned at the time that we would not need to pay the annual fee, as we would freeze (we would only use two months). There were undue charges on the card. To resolve it, we had to go to the Gulf to Bay unit sev... read more
This gym is consistently filthy. Here are a few ongoing issues that have not been resolved in months: 1) General cleanliness - it is not unusual to see blood on the floor in the bathrooms, hand sanitizer. machines are consistently empty or functioning, gym floors are always dirty, machines are never wiped down (not by employees OR patrons) never paper towels, broken handles on the locker doors making it impossible to secure your belongings (yes, I've had clothes stolen from the locker room there - so beware) 2) Billing pract... read more
LA FITNESS has no integrity and extremely poor customer service. Not only do they throw every obstacle to prevent you from cancelling your membership but as many have attested to, they fraudulently charged customers when their gyms closed down due to Covid. I signed up for monthly gym membership and personal training for myself and fiance. As a health professional and understanding early on the implications of the pandemic we decided to cancel membership back in April. Gyms are not safe and a hotbed for disease transmission.... read more
Terrible customer service. I have emailed them at their contact email over 2 weeks ago and have not gotten a response. I have also sent them numerous tweets on twitter and still no response yet they are able to post daily on their social media page. In addition to that, I have been calling their corporate line for member services for everyday without fail for 2 weeks as early as 7am PST. I am fully convinced that no one is answering calls on their members services line and that they are intentionally ignoring member complain... read more
Frequently asked questions about LA Fitness
How is LA Fitness rated?
LA Fitness has a 2.4 star rating with 1,255 reviews.
When is LA Fitness open?
LA Fitness is open now. It will close at 11:00 p.m.
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