LA Fitness

JD H 

on BBB

2 years ago

Facility is dated, but large and has a lot of equipment. Memberships are obviously oversold due to the packed facility during evening hours.A new membership comes with a free session with the Fitness Manager. The Fitness Manger worked me for 3 sessions to convince me to purchase a 1 year package. He promised me things that were not in the contract that he would personally do. He even promised to get my $50 fee refunded.I never got the fee refunded. I never got an email copy or paper copy of the contract even though I request... read more

Martha N 

on BBB

2 years ago

At the begging the LA fitness charged for Initiation fee $49 and then the 1st and the last month, ok I agreed on that.A month later when they charged for the monthly fee, they charged $49 for annual membership when the contract is monthly, obviously we paid the first and the last month. Its very disappointed. 

Matthew J 

on BBB

2 years ago

Awful got tricked into signing personal training agreement. Avoid at all costs 

Vee J 

on BBB

2 years ago

I went to the LA Fitness for a free trial and was waiting in a queue today to see that I have never seen before in my life! A rather young gentleman using the gym went to get free weights and I've seen the most horrific action that an employee could ever take against a client. A man ran after that young man with some broken English yelling at the Gym user that he did not have a right to go past that area and use the free weights, that it was for people who pay more and than man responded that he with this gym for over a year... read more

Tony F 

on BBB

2 years ago

LA Fitness is not what its use to be. The facility in *******, ** in ********** is disgusting. Trash everywhere, almost every machine is broken( no exaggeration) every single machine is missing the pins for weights. Staff including the manager seems to not care at all. They sit upstairs all day long chatting with each other or on their personal cell phones. Very poor management!!! Corporate needs to move people around and bring in the new staff. 

Daniel C 

on BBB

2 years ago

Was assaulted by *********************** (supposed Regional head) after he stole from the locker rooms for the 4th time. He carried a knife and joked about how much he makes from stealing headphones and wallets. He threatened my GF's job (an operations manager) after assaulting me. The most corrupt gyms in chicagoland. People are scared and I lost hundreds of dollars worth of stuff. He literally got caught stealing the last time he visited the location. 

Andrew H 

on BBB

2 years ago

Cancellation requires a mailed-in cancellation form. I don't even own a printer anymore, it's 2022. This is a highly consumer unfriendly practice. I should be able to cancel online. 

Carole S 

on BBB

2 years ago

This particular LA Fitness have been taking money out of my mothers account monthly without her knowledge since she was found with COVID 19 at its beginning in March of 2019. My mother went physically after being quarantined to said LA Fitness club and cancelled all membership subscription; therefore, released from all future payments. Unfortunately, my mother was defrauded from April 2019 to March 2022 by LA Fitness Club extracting monies out of her account without her knowledge or prior consent. As she was released from al... read more

Jairo S 

on BBB

2 years ago

100 dollars just for a trial Im so upset they charge *********************************************************************** another 25 and one week later they charged me 49 dollars for the anual fee!!!