Krystal's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Krystal

3.2

About this business

Location details

3710 McFarland Blvd E, Tuscaloosa, AL, 35405, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.22,054 reviews
Select a rating
Sonye Stevenson's profile image
Sonye Stevenson 
3 years ago

In line over an hour. Was told the grill was down because they had just completed a huge order. An hour and a half later they said again it would be 25 minutes. 

Danielle Mojica's profile image
Danielle Mojica 
recommend  Recommended
3 years ago

Their staff was amazing!! 

Randy Daniels's profile image
Randy Daniels 
3 years ago

The poorest run fast food restaurant in Tuscaloosa by far. And that’s saying a lot when you think about how pathetic all of the McDonald’s are. Have been in drive thru for 20 minutes. And still 5 cars in front of me. 

Daniel Martin's profile image
Daniel Martin 
recommend  Recommended
5 years ago

I love the chili cheese tots. The wings were great also but super spicy. 

Sheila Medders Gunter's profile image
Sheila Medders Gunter 
5 years ago

Loved the breakfast scrambler until this morning.....but down on a twisted staple after eating two thirds of the bowl. Luckily it didn't stab me or break a tooth. Need to be more careful around the grits. 

Roddy Jones's profile image
Roddy Jones 
5 years ago

Love the cheese burgers and chili. 

Lucky Holifield's profile image
Lucky Holifield 
6 years ago

Argumentative counter help. No condiments in place for customers. Could smell garbage in eating area. 

Rod Howard's profile image
Rod Howard 
6 years ago

Very disappointed in the service received. Ordered a junkyard tots and it was cold. I asked for them to warm it up and their response was, “we don’t have a microwave”. We don’t have a Krystal in Texas, but I don’t think I will ever be going back. 

Alisa Wilkerson's profile image
Alisa Wilkerson 
6 years ago

Staff was Slow to take order. Then took money but was slow to input it into computer/ register . Then brought me my change & receipt. Once the kitchen got the order , they were then able to prepare & bring to the counter. 15-20 minute wait time was an unacceptable wait time, considering dining area was empty. 

Frequently asked questions about Krystal

How is Krystal rated?

Krystal has a 3.2 star rating with 2,054 reviews. 

When is Krystal open?

Krystal is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com