Kroger Floral

ANGELA G 

on BBB

4 years ago

I see why you have such a LOW rating, The customer service in you Hudson Bridge location is HORRIBLE!!!! On Thursday February 11, 2012, one of the saddest days of my life I entrusted KROGER with the task of supplying the chicken for my mothers repass...When I arrived at the store to pick up the chicken, after verifying with a kroger employee the day before that my order would be ready by 9am, I was told, WE DON"T START COOKING UNTIL 12, so we don't have any chicken ready...I was picking up...so I get out of my car and go ins... read more

ANGELA G 

on BBB

4 years ago

I see why you have such a LOW rating, The customer service in you Hudson Bridge location is HORRIBLE!!!! On Thursday February 11, 2012, one of the saddest days of my life I entrusted KROGER with the task of supplying the chicken for my mothers repass...When I arrived at the store to pick up the chicken, after verifying with a kroger employee the day before that my order would be ready by 9am, I was told, WE DON"T START COOKING UNTIL 12, so we don't have any chicken ready...I was picking up...so I get out of my car and go ins... read more

Steve A 

on BBB

4 years ago

Kroger does not have a cashier till 8 am So don’t shop early. They go up on prices then cut back on employees. 

Steve A 

on BBB

4 years ago

Kroger does not have a cashier till 8 am So don’t shop early. They go up on prices then cut back on employees. 

Angie M 

on BBB

4 years ago

King soopers is horrible the one in Colorado Springs on you when to *****I want to pick up my prescription for my son for his insulin medicaid paid for it but they refused to run his test strips for medicaid because they don't get paid enough i find that this is discrimination in this should not be held is 

Angie M 

on BBB

4 years ago

King soopers is horrible the one in Colorado Springs on you when to *****I want to pick up my prescription for my son for his insulin medicaid paid for it but they refused to run his test strips for medicaid because they don't get paid enough i find that this is discrimination in this should not be held is 

Caleb C 

on BBB

4 years ago

This use to be my favorite place to shop we would make a game out of trying to maximize savings. Now their coupon system, app, and self check out is so time consuming and a pain to use that it is not worth it. We are a large family with a large purchases. We use to use a cashier but noticed that coupons were not being added and there was hardly ever someone to help you bag. We started using self check out by the time we get someone to help us to get coupons loaded on self checkout our frozen foods are half melted. Our saving... read more

Caleb C 

on BBB

4 years ago

This use to be my favorite place to shop we would make a game out of trying to maximize savings. Now their coupon system, app, and self check out is so time consuming and a pain to use that it is not worth it. We are a large family with a large purchases. We use to use a cashier but noticed that coupons were not being added and there was hardly ever someone to help you bag. We started using self check out by the time we get someone to help us to get coupons loaded on self checkout our frozen foods are half melted. Our saving... read more

David C 

on BBB

4 years ago

Kroger customer service is inept, unskilled, indifferent and circular doing little or nothing about complaints once read. I sent 3 submissions complaining of poor product, misrepresentation on labeling, false or deceptive product without a reply. I used "chat" and wasted 40 minutes, asked for a supervisor who would not participate - or there "isn't one available, you'll have to call". How absurd. I wrote a letter to Cincinnati, OH which got the same institutional indifference, no answer, no reply. Kroger is to big to care an... read more