Kroger Floral

Vanessa M 

on BBB

a year ago

I wish I didn't have to select a star! 0.0 rating! Kroger.com is a scam! They offer coupons and then after delivery they don't apply. Even before placing the order you chat with the agent and they tell you after delivery is made the coupon will reflect the final total. Delivery is made, minimum spend is met, and no coupon is deducted. You can chat, you can call, and escalate the issue 2 supervisors above and their solution is... to issue a reward! Oh lovely now I have to place another order in order to get the $20 off! Out o... read more

LARRY M 

on BBB

a year ago

switched getting my insulin under ******** Part B from ********* to Kroger because ********* was making it so hard with made up rules that ******** confirmed were not rules. So I started with Kroger. They, however, said their billing system can not see ******** Supplement plans so I would have to pay the $118 deductible and then after the claim was processed through ******** and my ****** Supplement, they would refund the money. So I paid. After seeing the claim go through ******** and even confirm by calling ****** that the... read more

LARRY M 

on BBB

a year ago

switched getting my insulin under ******** Part B from ********* to Kroger because ********* was making it so hard with made up rules that ******** confirmed were not rules. So I started with Kroger. They, however, said their billing system can not see ******** Supplement plans so I would have to pay the $118 deductible and then after the claim was processed through ******** and my ****** Supplement, they would refund the money. So I paid. After seeing the claim go through ******** and even confirm by calling ****** that the... read more

Michael W 

on BBB

a year ago

I was shopping at the Kroger store **** ******* **, Bedford, TX 76021 on Oct 13/2023.One of Kroger store employees stopped me and told me that thier store was doing a special on Kroger's ,cards and it would help u save on gas and food. He put my name in thier computer. I ask him was this a credit card or a credit check. He told me know. I just found out tonight that he lied to me. I will be calling thier corporate office and I will be calling the news stations 4. Its not right that u can't trust the workers at the store u sh... read more

Michael W 

on BBB

a year ago

I was shopping at the Kroger store **** ******* **, Bedford, TX 76021 on Oct 13/2023.One of Kroger store employees stopped me and told me that thier store was doing a special on Kroger's ,cards and it would help u save on gas and food. He put my name in thier computer. I ask him was this a credit card or a credit check. He told me know. I just found out tonight that he lied to me. I will be calling thier corporate office and I will be calling the news stations 4. Its not right that u can't trust the workers at the store u sh... read more

Gladys M 

on BBB

a year ago

This store advertises prices on a printed sign and then they upcharge at the register. Every single time I go in I have to make sure to take pictures of the advertised prices and I have to ask for corrections at the register. This store seemingly scams the public in this way. 

Harvey B 

on BBB

a year ago

Have been falsely advertising the price of Keystone light since June on their website. Store rings up 13.99 websites still advertised a sale price of 10.99. 

Harvey B 

on BBB

a year ago

Have been falsely advertising the price of Keystone light since June on their website. Store rings up 13.99 websites still advertised a sale price of 10.99. 

Gladys M 

on BBB

a year ago

This store advertises prices on a printed sign and then they upcharge at the register. Every single time I go in I have to make sure to take pictures of the advertised prices and I have to ask for corrections at the register. This store seemingly scams the public in this way.