Kroger Floral

Travis T 

on BBB

a year ago

My family placed a Kroger Pickup Order for 9/1/23 at 3pm from the store at 2115 E Dorothy Ln, Kettering, OH 45420 totaling $257.98 which we paid using our debit card. When I tried to pick-up the order I was told that it had been cancelled by the store with no reason given, but we had been charged. The cost showed as a pending charge and I was told by Kroger and my bank that the charge would drop off within 3 to 5 business days. So now I have no groceries and my family's grocery budget is tied up as a pending charge until the... read more

Reagan R 

on BBB

a year ago

On 9/1/23 I attempted to use the online grocery shopping service with curbside pickup. I spent almost an hour shopping for my groceries before finally going to check out as I have done numerous times before. When I went to put my credit card in to pay for my groceries the website refused to take my payment form. I tried with a second card and that one was refused as well. I contacted customer service and was met with a lady telling me I had to save my credit card information in order to pay for my groceries. I am uncomfortab... read more

Travis T 

on BBB

a year ago

My family placed a Kroger Pickup Order for 9/1/23 at 3pm from the store at 2115 E Dorothy Ln, Kettering, OH 45420 totaling $257.98 which we paid using our debit card. When I tried to pick-up the order I was told that it had been cancelled by the store with no reason given, but we had been charged. The cost showed as a pending charge and I was told by Kroger and my bank that the charge would drop off within 3 to 5 business days. So now I have no groceries and my family's grocery budget is tied up as a pending charge until the... read more

Rosalie I 

on BBB

a year ago

Twice in the month of August Kroger in Maryville Tenn at Foofhills malls have overcharged me. In my grocery delivery. One time I got the wrong groceries and they told me keto thrm and still charged me the amount of the other groceries. First time today I spent hours trying to get through to. Customer service. When I did we finally resolved it and they fixed it and refunded monies and gave me a $25 credit for next time I bought groceries. August 24 groceries were purchased again and on my bill it showed my credit and coupons ... read more

Rosalie I 

on BBB

a year ago

Twice in the month of August Kroger in Maryville Tenn at Foofhills malls have overcharged me. In my grocery delivery. One time I got the wrong groceries and they told me keto thrm and still charged me the amount of the other groceries. First time today I spent hours trying to get through to. Customer service. When I did we finally resolved it and they fixed it and refunded monies and gave me a $25 credit for next time I bought groceries. August 24 groceries were purchased again and on my bill it showed my credit and coupons ... read more

Adriana V 

on BBB

a year ago

Sold me an undercooked rotisserie chicken and after telling them that I had consumed some they told me there arent any forms or anything they could do. So now I just have to hope I dont get sick. 

Adriana V 

on BBB

a year ago

Sold me an undercooked rotisserie chicken and after telling them that I had consumed some they told me there arent any forms or anything they could do. So now I just have to hope I dont get sick. 

Melianie T 

on BBB

a year ago

Absolutely the worst pharmacy ever never can get anyone to work to fill prescription underly ridiculous people have suffer without medication because you choose not to work ?? 

Melianie T 

on BBB

a year ago

Absolutely the worst pharmacy ever never can get anyone to work to fill prescription underly ridiculous people have suffer without medication because you choose not to work ??