Kroger Floral

Ka M 

on BBB

a year ago

The Kroger Company, specifically City Market in Colorado, sold me a fraudulent gift card. I have lost several hundred dollars because they sold me a bad prepaid gift card and Kroger won't do anything to help. I've called the gift card comany as well and they will not help either. They just keep telling me to wait another 5 business days and then wait 7-10 business days to send a complaint. Meanwhile, I paid for an expensive prepaid gift card sold to me by City Market, a Kroger store, and cannot access the funds I paid for. T... read more

Michelle M 

on BBB

a year ago

I called the Kroger Rewards Plus to ask them why I didn't receive my Pin Code after my purchase. They said they are taking a break and have been since July 5 and anything purchase after that won't be honored. Are you kidding me? We are out buying these items thinking we are getting points only to find out that we weren't. My receipt dated July 17 says Every $40 spent on participating items earns Rewards Points. Really? But yet in my phone call I toldthere on break?? No where did it say they were taking a break, no email, not... read more

Michelle M 

on BBB

a year ago

I called the Kroger Rewards Plus to ask them why I didn't receive my Pin Code after my purchase. They said they are taking a break and have been since July 5 and anything purchase after that won't be honored. Are you kidding me? We are out buying these items thinking we are getting points only to find out that we weren't. My receipt dated July 17 says Every $40 spent on participating items earns Rewards Points. Really? But yet in my phone call I toldthere on break?? No where did it say they were taking a break, no email, not... read more

Linda L 

on BBB

a year ago

Kroger is price gouging. Some items have tripled in the last 2 years. I think Krogers should be investigated for price gouging. I have been a loyal kroger shopper for over 20 years. I will contact the Consumer ************************ 

Linda L 

on BBB

a year ago

Kroger is price gouging. Some items have tripled in the last 2 years. I think Krogers should be investigated for price gouging. I have been a loyal kroger shopper for over 20 years. I will contact the Consumer ************************ 

C.K. C. 

on BBB

2 years ago

Good store, but prejudiced staff! Staff is unprofessionally gossiping about guests from time to time just to pass the time by. Have had previous workers ask me stereotypical things and even had a female worker try to play a joke on me as if I was hitting on her. They act civilized for a while and then cut up days later. It's behavior that I will not tolerate as a customer, nor should anyone else. They also keep products past expiration just to make a quick dollar. 

C.K. C. 

on BBB

2 years ago

Good store, but prejudiced staff! Staff is unprofessionally gossiping about guests from time to time just to pass the time by. Have had previous workers ask me stereotypical things and even had a female worker try to play a joke on me as if I was hitting on her. They act civilized for a while and then cut up days later. It's behavior that I will not tolerate as a customer, nor should anyone else. They also keep products past expiration just to make a quick dollar. 

Daniel B. 

on BBB

2 years ago

I tried to get ear drops from fry's and they gave me eye drops and refused to correct it. I should have been able to call my PCP and have it fixed in a moment. When I correctly informed her of this she said she would charge me 100 dollars when I had a 0 copay. They do not even know how to dispense meds and they threaten you. Assume any complaint will be swatted if they lie to you and act crazy so I ran FOREVER. I will not be back. Jessica G***** is the lady that did it at the old west highway apache junction. On 7 17 2023. 

Margo H 

on BBB

2 years ago

Kroger Pharmacy cut off M******* Jan. 1,23 and I should have had a refund from July 26,22; as I had paid in full to Kroger RX savings club. They said NO! Totally unaware of new policy with ********& frankly could care less.