Kroger

Travis T 

on BBB

a year ago

My family placed a Kroger Pickup Order for 9/1/23 at 3pm from the store at 2115 E Dorothy Ln, Kettering, OH 45420 totaling $257.98 which we paid using our debit card. When I tried to pick-up the order I was told that it had been cancelled by the store with no reason given, but we had been charged. The cost showed as a pending charge and I was told by Kroger and my bank that the charge would drop off within 3 to 5 business days. So now I have no groceries and my family's grocery budget is tied up as a pending charge until the... read more

Rosalie I 

on BBB

a year ago

Twice in the month of August Kroger in Maryville Tenn at Foofhills malls have overcharged me. In my grocery delivery. One time I got the wrong groceries and they told me keto thrm and still charged me the amount of the other groceries. First time today I spent hours trying to get through to. Customer service. When I did we finally resolved it and they fixed it and refunded monies and gave me a $25 credit for next time I bought groceries. August 24 groceries were purchased again and on my bill it showed my credit and coupons ... read more

Adriana V 

on BBB

a year ago

Sold me an undercooked rotisserie chicken and after telling them that I had consumed some they told me there arent any forms or anything they could do. So now I just have to hope I dont get sick. 

Lesley R 

on BBB

a year ago

They hire trashy people and management that intimidate, bully, and harass customers. As a young woman, I have been harassed in two separate incidents at two Fred Meyer stores and have complained, called police and nothing has been done about it. The stores staff and management create a hostile environment for shoppers 

Melianie T 

on BBB

a year ago

Absolutely the worst pharmacy ever never can get anyone to work to fill prescription underly ridiculous people have suffer without medication because you choose not to work ?? 

Michael M 

on BBB

a year ago

Every time you go to Krogers you feel like you get cheated. You either have to use digital coupon that youre not aware of or you have to buy a ton of products to get that savings that theyre advertising in big letters in red color. Its amazing this store is supposed to be nice place but again every time you go in there you feel like youre getting cheated and theyre trying to extract money out of you somehow. 

Doris H 

on BBB

a year ago

Prices are high while quality is low to substandard. I will not check my groceries then sack them so you can save money. What about customer service. Will not give you my business ever again! 

Billy M 

on BBB

a year ago

Kroger's prices are way too high they raised everything a dollar this week and give you a dollar off coupon in the paper they're not saving you no more money. *******in ********is the cheapest place to shop at for the same items and the same name items. You need to put Krogers on strike and start shopping elsewhere their prices are ridiculous they're gouging their prices Y'all need to quit shopping at Kroger's and go to ********and *******Check the prices out people wake up Kroger's is way too expensive.... other stores has ... read more

Ana L 

on BBB

a year ago

**** * ****** ** Buckeye. AZ 85326 I SPOKE TO MANAGER LOURIE … she states my passport identification isn’t allowed at the store due to the fact that it says “MEXICO” again I have a state ID I choose to identify myself with my passport. ACCORDING TO LOURIE MY IDENTIFICATION IS NOT ALLOWED . UNLESS IT WAS GOVERNMENT ISSUES . The passport was issued in the states . I even stated government law any foreign passport should be accepted. LOURIE stated “how do I know you’re not making that up” this goes to show how uneducated she is... read more