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Kroger
- Retail
- Bloomington, IN
About this business
Location details
500 Liberty Dr, Bloomington, IN, 47403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Their Smith's line of stores is terrible and has awful employees. First store I consistently shopped at was small, cramped, and full of crackheads. Then they built a bigger, newer one, which was better, but still gave off weird vibes. My current Smith's has an extremely creepy morbidly obese man who acts like a predatory rpist working there. Not sure why they ever thought it was a good idea to hire someone who acts like that, but I am never shopping at Smith's stores ever again.
Management needs to fill the cashier positions. We had to wait in line for 1 working cashier on Sunday. Not everyone is familiar with the self checkout
Horrible management .tried a click list for first time had a specific time.to pi k up. ****** was 45 min late when i spoke with a manager she did not care and spoke ovrer me. Done with krogers. Obviously CEO drived the train of poor management.
Their customer service line (including the on line chat) is absolutely horrible! They actually have this statement on their web site ....(If you'd like to speak with us directly, or if this is an urgent matter, please call us at **************.) I had an issue from September 6 that had never been followed up, and when I finally called back they said it would take another three weeks to call me back about! I spoke to some manager named Simon who simply told me that they're a big company and there's nothing anyone can do. Well... read more
The new pharmacy manger Kaitlyn uses her position to abuse her power. One of her pharmacy tech got made a nasty comment to me and I responded. Instead of her telling that employee that you had no right to say that to the customer, she instead refuse to provide me with my mother’s medication. She did not care that she was affecting a woman with congestive heart failure. She told me you can either send her to pick it up or send someone else. I did not say anything to her to give her right to hold her prescriptions which by the... read more
I did not order groceries. I ordered 5 bottles of distilled water and was charged$264. I notified customer service and was told I had to wait since its third part delivery7-10 business days. Kroger allowed a third party to charge me $245 extra than authorized and then made me solve the issue. There was zero urgency or reassurance. Do not use their delivery service
I need someone to help me resolve my gift card issue with ******. A month ago, I purchased a brand new gift ****** gift card in the amount of $125, from a local Smith's grocery store. It didn't appear to have been tampered with. I got home, opened it, pulled the sticker off the back, and half of the numbers were missing. An unreadable claim code. Attached is the pic. After weeks of fighting with ****** and Kroger, and filing a BBB report, ****** said they wouldnt help me. They claiming the card was redeemed on another accoun... read more
I had to pay $125 of my money twords a over $500 order due to the app not accepting my **********benefits payment along with my ****bank card payment. I am a loyal customer and have been using this app for months and I should be able to use a benefits ********** to deduct some of the cost of my order. It is ********that my disabled ***should have to painfully travel into one of your stores to be able to use this benefit when it's conveniently placed on a ********** for use and both cards are registered on my account prior to... read more
Wow. What a rude guy that I had to deal with. I'm disabled and walk with a cane. I had a store ad in my other hand and I put it on top of some shipping boxes for a few seconds while I looked at the hot dog ingredients. It is hard to hold them and an ad when you also have a cane. The guy putting stuff away got mad at me for putting the as there. He was like.. really? Your going to put that there? And so forth . He didn't apologize when I told them he was being rude either. I told the manager and he said.. "are you sure it was... read more
Frequently asked questions about Kroger
How is Kroger rated?
Kroger has a 3 star rating with 1,231 reviews.
When is Kroger open?
Kroger is closed now. It will open at 7:00 a.m.
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