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Koerner Ford of Syracuse, Inc.

4.4

About this business

Location details

805 W Genesee St, Syracuse, NY, 13204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.41,436 reviews
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Ms.Hampton's profile image
Ms.Hampton 
10 months ago

Wendy and Brandy were amazing. I could not have asked for better service from these Two Women! 

Business response:

Ms. Hampton, thank you for taking the time to let us know how we did. I If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

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Mselis1234 
10 months ago

Excellent service always friendly and helpful. Easy to schedule and timely. Good communication and updates 

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ScottPask 
10 months ago

BUYER BEWARE — Especially for Used Cars Tim Dahle Ford – Spanish Fork, Utah Do not trust the sales talk at Tim Dahle Ford in Spanish Fork. Our experience was an absolute nightmare — and once the deal was done, they completely ghosted us. We purchased a used Yukon XL and were assured their inspection process was “top notch.” That turned out to be complete nonsense. Within a week, the vehicle couldn’t even get an alignment due to over $1,100 in suspension issues. A short time later, we found out the motor mount was bad too — a... read more

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jarretscarberry 
10 months ago

Dave was very friendly and straightforward, he asked me what I wanted, let me know my options, and I test drove and went over pricing plans. Easy process and nice people. 

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Stoutm 
10 months ago

Tanner was a godsend! He constantly helps me and my family with our car issues. He is always so flexible in getting us in the shop in a timely fashion. He did a phenomenal job on fixing my car this past week and was so understanding about the whole situation. He goes above and beyond when it comes to customer service, quality of work, and giving estimates. 

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deb 
10 months ago

Tanner was great. He was able to get my 30000mile service done and the service that I had originally requested while I was there, so I didn’t have to make another trip into the dealership. 

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chrisdennis 
10 months ago

Jordan Ford has always taken great care of myself and my family. They go out of their way to make sure we are happy with both buying and service work. I highly recommend trying them out. 

Sean.evans201's profile image
Sean.evans201 
10 months ago

Could not diagnose the problem with my vehicle. I got it back and the noise that the truck was making when I took it in is worse now that I have it back 

cindycwilliams57's profile image
cindycwilliams57 
10 months ago

I took my 2019 Ford Edge into Jordan Ford on Jefferson April 2,2025 Explained that the Edge hesitates at slow speeds or taking off from a red light or stop sign…had a friend drive it and they said it acts like it is misfiring. I was given an appointment for Monday April 7, 2025 I brought it to Jordan and they shuttled me to work. I saw Jarrid Miller on April 7 he called me later in the morning stating that they didn’t really have anything concrete on what was wrong with it other than the fact that spark plugs were rusty (low... read more

Business response:

Hi there, we pride ourselves on providing exceptional service, so we are disappointed to hear that your experience with us was anything less than satisfactory. We spoke to Cory Hayden. He informed us that he has spoken at length with you, and we currently are working to resolve all concerns. Thank you for your candid feedback, and for allowing us the opportunity to resolve your concerns. 

Frequently asked questions about Koerner Ford of Syracuse, Inc.

How is Koerner Ford of Syracuse, Inc. rated?

Koerner Ford of Syracuse, Inc. has a 4.4 star rating with 1,436 reviews. 

When is Koerner Ford of Syracuse, Inc. open?

Koerner Ford of Syracuse, Inc. is open now. It will close at 5:30 p.m. 

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