Kia of Huntington

Kayce B 

on BBB

2 months ago

I went in for an oil change and 15K service. I was charged $1,100. I left the dealership and noticed only half of my car was vacuumed and had no reminder sticker placed in my window. Things I could look past, but disappointed at the attention to detail. I showed my husband and parents the price and they thought it was high. My parents own a *** and their dealership charges $260 for the same 15k service I received. Next morning, the tire pressure light came on. My front drivers tire was 10lbs under. Then Wednesday my oil ligh... read more

Diane H 

on BBB

2 months ago

We purchased a 2025 Sportage X-Line in January and took it for the first maintenance on February 24. We were told the first maintenance is free and the KIA app also read that it was a pre-paid maintenance. When my husband got there, he was told it would cost $82, that it wasn't free and the service manager and salesman that was there when we purchased the care was no longer working there. Others we know went to other dealerships with different makes of cars and their service was free and they also rotated the tires which the... read more

James C 

on BBB

2 months ago

Roseville Kia was very professional and completed the job as promised 

James C 

on BBB

2 months ago

Roseville Kia was very professional and completed the job as promised Thank you so much for your kind words! 

Kristina G 

on BBB

2 months ago

I entered into a lease agreement at Kia of Huntington after receiving written confirmation via text message that the terms would be $2,000 down, $320/month for 36 months, and ****** miles per year. The dealership representative confirmed this exact structure prior to my ******** signing, the finance manager emphasized that *** would cover the first payment, which gave me the impression that nothing had changed. However, after reviewing my contract at home, I discovered the actual terms were $411/month and ****** miles per ye... read more

Jim F 

on BBB

2 months ago

I visited Schaumburg Kia on July 28, 2025, after seeing a 2024 *** EV6 Wind advertised online with a Final Price of $26,200 and $25,500 SAVINGS prominently displayed on their website. The Problem: When I arrived to purchase the vehicle, I was told the actual price was $38,000 - nearly $12,000 higher than advertised. The staff explained that the vehicle didn't qualify for the incentives shown in the pricing, despite these incentives being automatically included in their Final Price calculation online. Why This Matters: This i... read more

Aggie M 

on BBB

2 months ago

Great service, they took care of issues and was taken in at time of appointment, no waiting . Was given a time frame of completion and was done as scheduled Thank you so much for the 5-star review! Were thrilled to hear that your experience at Casa Kia was smooth and timely. Providing efficient, reliable service is what we strive for, and were glad we delivered. We appreciate your trust and look forward to serving you again! 

Courtney P 

on BBB

2 months ago

Ive brought my *** K5 to this service department multiple times, most recently for stalling at idle and jerking during acceleration symptoms clearly related to a known recall. Despite this, the team did a poor job inspecting my vehicle and provided no resolution. It felt rushed, vague, and dismissive.This isnt the first time Ive had issues at this location. I previously had to escalate my A/C problems to *** Corporate after being repeatedly brushed off by this same team. Only after my escalation did a recall finally get issu... read more

Trina P 

on BBB

2 months ago

I always receive great customer service when I visit this location.