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Keweenaw Chevrolet GMC
- Car Dealers
- Houghton, MI
About this business
Location details
1705 Memorial Rd, Houghton, MI, 49931, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedQuick service and friendly people.
Business response:
We appreciate you for taking the time to give our dealership such an excellent star rating, Michael. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The West Jefferson Chevrolet Buick GMC Team
Cris(tobal) made buying my car WAY less of a headache than I thought it would be. I kept looking for exactly what I wanted and they happened to have exactly what I was looking for at an impressive price compared to anywhere else within 100 miles. I highly recommend if you're in the market you go in and request a test drive with Chris. He isn't going to push you or badger you... you'll leave with what you want, if you want, when you're ready.
Super courteous staff and very helpful. service was done quickly and I was totally pleased with my whole experience!
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The West Jefferson Chevrolet Buick GMC Team
So our 2019 Chevy Silverado was purchased new, full warranty. Service 4 wheel drive came on not far after purchasing- then we took it to Opequon- they ‘fixed it’, 15 minutes later, same warning, ‘service 4 wheel’, took it back. Opequon’fixed it again’, same day... now the truck is out of warranty, just over 50k miles- ‘service 4 wheel’ sensor again. Even though the dealership can see they had the truck for repairs, twice, while under warranty- that clearly they did not repair- they said they will ‘split the costs’ with us, a... read more
Business response:
We acknowledge your review and are currently looking into the events you’ve detailed.
I purchased a car in October it has been the shop on 4 occasions. I have missed work. They only paid for my rental car. And feel they don't owe me any compensation. They dont return you phones or messages. Very very disappointed NO CUSTOMER SERVICE!!!!
Business response:
Kim, As I have stated in our numerous emails and phone conversation, I am extremely sorry you are not happy with our customer service. This was an unforeseen situation with Ford that was covered by warranty. We provided you a rental while the vehicle was being fixed for a total of 15 days. Since you are unhappy with us, we have offered to buy the vehicle back from you and refund every penny you spent. You did not give me an answer and told me you have contacted an attorney. We are still willing to purchase the vehicle back f... read more
Very friendly service from beginning to end
Love Fowler went in as a first time buyer not knowing what to expect. The sales rep worked with me and made sure I left happy in a new car. Thank you so much for the amazing experience Fowler you guys rock!!
Had a great experience the salesman’s Brad and Earl helped me out a lot. Andy in financing did a great job as well. Overall great experience dealing with these people and completely satisfied with my purchase of the trialboss!
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The West Jefferson Chevrolet Buick GMC Team
Very helpful and quick to deal with
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The West Jefferson Chevrolet Buick GMC Team
Frequently asked questions about Keweenaw Chevrolet GMC
How is Keweenaw Chevrolet GMC rated?
Keweenaw Chevrolet GMC has a 4.8 star rating with 2,039 reviews.
When is Keweenaw Chevrolet GMC open?
Keweenaw Chevrolet GMC is closed now. It will open at 8:00 a.m.
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