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At Kettle Moraine Appliance and TV "we service what we sell" We are a local company with Two locations in West Bend and Cedarburg, Wisconsin. We sell new, used, and scratch and dent appliances. We also sell TV's and audio as well as everything to go with it.
7259 Sleepy Hollow Rd, West Bend, WI, 53090, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Always very helpful and answer questions recommending what we are looking for, not what they want us to get. Been using them for almost 20 years, glad to have them in our communities.
Replace the incompetent, uncaring personal in charge!
I would never shop here again! I bought a stove over 3 weeks ago and still don't have it. was told 10 days then 3 weeks. sure would of been nice for Thanksgiving!! now the stove is there but it's still 10 days before they can deliver it. they can sell it just not deliver it. worst customer service I have ever had in my life. sales staff is equally useless. I will do everything in my power to make sure no one ever shops here
Our washer is less than 8 months old. They quickly talked us into the most expensive washer available and now after 5 minutes into a cycle our washer just sits off. Called company and phone just rang and rang. No support. Buyers beware!!! They push most expensive product and don’t back them. Will never go back. Cedarburg residents beware.
customer service, quality
We just bought a refrigerator from the store in West Bend. The salesperson was knowledgeable, friendly and patient. When I didn't see what I wanted on the floor, he took the time to go online to show me more options. They just changed their practice and will only service appliances bought from them. This leaves more availability for the actual customers. I was happy with that change. We have bought numerous appliances from the store in West Bend and will continue in the future. I enjoy the personal service that box stores do... read more
Stopped yesterday in Cedarburg to look into a washer and dryer for a small condo unit. The salesman approached us and asked to help. Upon learning we were not interested in spending $1800-$2000 for each unit for the available space we have he proceeded to tell us they sell all brands and sizes and we would not find anything in our size range cheaper anywhere else. We thanked him for his time and left. Never got a business card or his name, he seemed very indifferent in even waiting on us to begin with so I can't refer to him... read more
Wrong dishwasher installed. Was asked not to use it while they order the right one. A month later they finally get the right one and install it and it leaked into my basement. Had to replace ceiling tiles. Now it is leaking again. Two weeks to get an appointment for them to fix it because they are so busy. No, they are woefully understaffed in the service department. In the mean time I have ordered, received and had installed a washer and dryer from Best Buy with no issues. No way I was ordering from KMA! They can’t service ... read more
Although it says inquire to a sales person about pricing all over the store because they are having price tag issues , I was extremely frustrated! I had to ask our salesmen what the actual price was on every appliance which we were interested in ! He had to go to the computer and look up each price , which did not come close to original or sale price that was marked on each appliance! Very time consuming and frustrating! Just put the actual price on the appliance! We did purchase a appliance tonight , only because we need it... read more
Kettle Moraine Appliance & Tv Sales & Service has a 3.8 star rating with 204 reviews.
Kettle Moraine Appliance & Tv Sales & Service is open now. It will close at 6:00 p.m.
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