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Kern Schools Federal Credit Union offers an array of home and auto loans, savings and checking accounts, Visa credit cards and wealth management services.
11500 Bolthouse Drive, Bakersfield, CA, 93311, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I wish I could give them ----POOR! The more this credit union grows, the more problems we have with them! Last I went into my local branch on Chester in Bakersfield, even some of their clerks were impolite and quite snippy! One of them even said to me "I just told you that"! with a tone of voice that, if she were my kid, I would have grounded her for 6 months!
So far I have had great experience with Kern schools the one thing that I hate the most is going to the branch on panama and the ATM won't expect a cash deposit. Monday's don't even try!!! I went this am thinking I should be alright and I was wrong. I'm thinking about switching banks just because of this issue.
My Father passed away on April 2. KSFCU repossessed his car on April 28. He didn't owe any payments on the car until June. I spoke with Juan and he did not even let me know that he was going to take the car. He asked me where it was and I told him it was at the dealership getting repaired. I was not given the opportunity to turn the car into the bank. The storage fees and repo fees continue to add up and even thou I paid off my fathers loan on the vehicle the car has still not been released. I spoke to several different agen... read more
I liked this bank until they wanted to start charging it's members $5 per month for their checking account. The requirements to have it waived are direct deposit, 12 card transactions, and e-statements. I meet 2 of the criteria but when I called in to cancel my account the lady at the call center showed no concern on retaining my business so I will be moving my money to Kern FCU. No charges there for checking. When I called and cancelled my acct they were more than happy to over the phone and did not even ask why I was cance... read more
I have been a member for 27 years and until recently have always been happy with their service. Seems as though something has changed. Have had multiple problems this year including excessive holds on deposits even though check has cleared from other account, pending/hold on debit card transactions leading to multiple NSP fees due to confusion, refusal to dispute a fraudulent transaction saying it was my problem to dispute with the offending company, customer service reps give different answers to same question, got a call f... read more
They make the mistake and we get to pay two payments instead of one. They wouldn't even try to help or make a compromise to make it right. Just an "oops we are sorry" Will be moving our accounts from this credit union to a different CU or a bank as soon as possible.
Kern Schools Federal Credit Union Adminstrative Offices has a 3.3 star rating with 180 reviews.
Kern Schools Federal Credit Union Adminstrative Offices is closed now. It will open on Monday at 8:00 a.m.
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