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Kern Schools Federal Credit Union Adminstrative Offices

3.3

About this business

Kern Schools Federal Credit Union offers an array of home and auto loans, savings and checking accounts, Visa credit cards and wealth management services. 

Location details

11500 Bolthouse Drive, Bakersfield, CA, 93311, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.3180 reviews
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Tom Bracken's profile image
Tom Bracken 
9 years ago

You can't get through on the phone. You press 6 to talk to someone, then 3, and it routs you back to the beginning. Just need to get another payment book, and can't talk to a live person. The customer service sucks. 

Alli Ament's profile image
Alli Ament 
9 years ago

Unfortunately zero stars isn't an option, because that's what Kern Schools really deserves. We decided to refinance our rental property with Kern Schools and the process has been an absolute nightmare. We began the process in June 2015 and are still not closed yet! It's mid October! We have emailed our loan officer numerous times just asking for basic information and it usually takes us sending 3-4 emails before getting a response. When we finally do get a response it's usually an excuse and finger pointing at someone else w... read more

Robert Gundersheimer's profile image
Robert Gundersheimer 
9 years ago

Unfortunately this web site does not allow zero stars. KSFCU is an absolute joke. Closed my accounts and have nothing to do with them now or on the future. 

Sabrina Doyle's profile image
Sabrina Doyle 
9 years ago

I just want to express how much I love this bank!!! We have moved out of state and I refuse to switch to a different account! Fantastic customer service from 1000 miles away is greatly appreciated! 

Karisma Thomas's profile image
Karisma Thomas 
9 years ago

I'm 3 generation at this bank and my son is 4th. My grandmother started her account when you guys were still in the basement. 

Aaron Moore's profile image
Aaron Moore 
10 years ago

I'm very unhappy with their no hat / sunglasses policy. I went in the coffee and olive branch today and was asked to remove my hat, I did and want happy about it. Being the teller had my ID and account number and I was depositing a escrow check I would think I could put my hat back on. When I had gotten really pissed off is when I was able to take pictures of two guys doing their banking with different tellers and both had their hats on. I asked why is it okay for them and not I? She said it was policy. I'm not sure why I wa... read more

Patty Orsburn's profile image
Patty Orsburn 
10 years ago

Thank you for sponsoring the Community Appreciation Day at CALM today! It was awesome being able to take our whole family and it was completely FREE! Had a wonderful time and we appreciate you giving back to the community like that! 

Show Sedd's profile image
Show Sedd 
10 years ago

Customer service ? No more like idc you can be replaced service ..... I'm ready to be off work service .... smh closing my account after barely 6 months ... 

Charlie McKay's profile image
Charlie McKay 
10 years ago

What's going on Kern Schools, it takes 72 hours+ to clear a check deposited at one of your ATMs? And don't tell me if I needed the money sooner I should have gone in to see a teller, because I don't have an hour and a half to waste standing in lines that Disneyland would be ashamed of. Also, it would be nice to post to your Facebook page, but that seems to have been disabled... too many angry customers posting? #worstbank 

Frequently asked questions about Kern Schools Federal Credit Union Adminstrative Offices

How is Kern Schools Federal Credit Union Adminstrative Offices rated?

Kern Schools Federal Credit Union Adminstrative Offices has a 3.3 star rating with 180 reviews. 

When is Kern Schools Federal Credit Union Adminstrative Offices open?

Kern Schools Federal Credit Union Adminstrative Offices is closed now. It will open on Monday at 8:00 a.m. 

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