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Kern Schools Federal Credit Union Adminstrative Offices

3.3

About this business

Kern Schools Federal Credit Union offers an array of home and auto loans, savings and checking accounts, Visa credit cards and wealth management services. 

Location details

11500 Bolthouse Drive, Bakersfield, CA, 93311, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.3180 reviews
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Tracy Crawford's profile image
Tracy Crawford 
6 years ago

In as busy as all of our lives are and as automated as our lives are you would think that keen schools would be able to take a fraudulent claim over the phone. However, they do not. You are expected to physically make time out of your schedule to go down to Kern schools to stand in line to make a fraudulent claim to sign papers wait for them to get back to you and hope they take it off of your account very disappointed in this bank. 

Florentino Trompas's profile image
Florentino Trompas 
6 years ago

Overall no good. If your looking for a credit union go to Kern Federal Credit Union!! Do your research. 

Donna Parker's profile image
Donna Parker 
recommend  Recommended
6 years ago

Fast service, knowledgeable staff. 

Karen Sadler's profile image
Karen Sadler 
recommend  Recommended
6 years ago

I got a call about fraud. They walked me through step by step instructions. Extremely caring and polite. 

Evan Kartinen's profile image
Evan Kartinen 
6 years ago

Been a member for about 40 years. Now locked out of my own accounts since they changed over to the crappy smart phone apps. So I have to go in to a bank to do stuff? will my ID suffice? 

Zach Barber's profile image
Zach Barber 
7 years ago

I’ve been trying to get a managers help for 3 days now. None of the employees are helpful. The customer service is a joke got to be the worst place I’ve ever done business with. 

Katie Votaw Harkleroad's profile image
Katie Votaw Harkleroad 
7 years ago

I appreciate that on the new app I can now use my fingerprint to sign in. This level of security makes me feel safer knowing that if something happened to my phone no one would be able to access my account. 

Matthew Pratt's profile image
Matthew Pratt 
7 years ago
Curtis McFadden's profile image
Curtis McFadden 
7 years ago

I have been a member of Kern schools since 1993 and have had the worst experience this week. Ever since your big upgrade at the end of March my mobile app has not worked!!! I’ve been on the phone 6 times and even went to my branch and had the assist branch manger try to help me!!! Nobody will call me back. This is ridiculous if this is not resolved by next Friday I am moving all my accounts. Also why not add your management emails to your website so we can contact them for help.. please don’t send me some half hearted respon... read more

Frequently asked questions about Kern Schools Federal Credit Union Adminstrative Offices

How is Kern Schools Federal Credit Union Adminstrative Offices rated?

Kern Schools Federal Credit Union Adminstrative Offices has a 3.3 star rating with 180 reviews. 

When is Kern Schools Federal Credit Union Adminstrative Offices open?

Kern Schools Federal Credit Union Adminstrative Offices is closed now. It will open on Monday at 8:00 a.m. 

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