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Keren Holmes, MD
- Family Practice
- Nashville, TN
About this business
"Dr. Holmes received her medical degree from Morehouse School of Medicine in Atlanta, GA. She completed a family medicine residency at the Medical College of Georgia in Augusta, GA, where she was Chief Resident. Dr. Holmes has over four years of experience and is board certified by the American Board of Family Medicine."
Location details
397 Wallace Rd Suite C-100, Ste C-100, Nashville, TN, 37211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Keren is an excellent physician and takes time to talk with and provide healthcare the way it should be.
I used to see another doctor in this practice just she switched to VIP practice. So I defaulted to dr Holmes. I am thrilled. She has brought up things that I hadn’t even thought of that may be affecting my health. She is very thorough and I feel I’m in great hands. I highly recommend her.
Terrible staff attitude, my wife's insurance listed this woman as her PCP. We made an appointment, they took all of our info and set a date in 3 weeks. We waited, my wife went in and they treated her very poorly, dismissed her after loudly declaring they don't take medicare advantage plans. the level of rude behavior was compounded by the fact that she called security after I asked to speak to her supervisor. She gave me a fictitious name, sent me to the 4th floor where there were closed offices for specialists (no admins) a... read more
Dr Holmes is a wonderful and caring doctor. I've only been a patient a few short years, but and incredibly saddened to hear she's not longer around! We never received a letter saying she's neither at her Brentwood location or that she's no longer in network with my insurance. Hope she's ok!!
She is fantastic!
Truly classless experience. I was told I used the online portal for messaging and communication “too much”. I gave my reasoning as to why I used it (financial reasons, distance from the clinic, etc) and couldn’t help but ask for referrals for specific things having to do with my health. After my last message was not responded to I got a letter in the mail a few weeks later saying I’ve been released as a patient for “incompatibility” which had to be added under the reason “Other:”. It truly is a shame that it came to this bec... read more
I have been a patient with Dr. Holmes. I really do like her. I do have an issue with not being sent the email I was promised at my email. I am desperate to get the referral for a hearing test now that I can actually afford to get hearing aids and I don't really feel that my need is taken seriously. I have been having issues getting an appt. I accept she is really popular I guess. Her staff was not at all welcoming or supportive. They seemed indifferent which is really unacceptable. I didn't see enough people in the lobby to ... read more
Business response:
We sincerely apologize for any scheduling issues experienced at our facility and value this feedback. We are dedicated to providing timely, patient-centered, quality care and regret that this was not the experience described. As we work to improve our processes, please don't hesitate to reach out to contact Joslin Moses at 615-846-2657 to express your concerns.
I really liked Dr. Holmes as a person, but my experience as a patient was disappointing. I had an 8 AM appointment and didn't get to the exam room until after 9. Dr Holmes didn't come in to see me until 9:40. That was a little unusual, but a long wait time is pretty common. It also seemed that either Dr. Holmes or her staff didn't really listen to my symptoms or complaints. I waited a long time to get lab reports back and in general, it just never felt like anyone there was all that concerned about my issues.
Business response:
We are very sorry to hear about this experience. Patient satisfaction is important to us at Family Practice Associates at Brentwood, so we will make every effort to address any concerns. These comments have been shared with AECO, Practice Manager Joslin Moses. If you would like to speak to her about your experience, please call Joslin at 615-846-2657.
My husband showed up 2 minutes early for a new patient appt. He was told he wouldn’t be seen because he wasn’t 30 minutes early. He became upset since he took off work and was there on time. While arguing with the front person the doctor herself came out and told him to leave or she will call the police. Unbelievable! She could care less about her patients. Luckily he found a wonderful PCP elsewhere. Stay away from her and this practice.
Business response:
We apologize for any scheduling experienced at our clinic and value this feedback. We are dedicated to providing timely, patient-centered, quality care and regret that this was not the experience described.
Frequently asked questions about Keren Holmes, MD
How is Keren Holmes, MD rated?
Keren Holmes, MD has a 4.4 star rating with 160 reviews.
When is Keren Holmes, MD open?
Keren Holmes, MD is closed now. It will open at 7:00 a.m.
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