This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kentucky Trade Computers
- Computers
- Lexington, KY
About this business
Business Solutions, Custom Built Systems, Computer Repair & Maintenance, Computers
Location details
373 Virginia Ave, # 400, Lexington, KY, 40504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pricey and Condescending! I had some issues with networking at home and a few computers I purchased for myself and my family. I took computers (all laptops) to KY Trade for repair on a few occassions. They treated me like I was dumb and as I found out later, completely ripped me off on price. I spent a total of over $300 there and could never get problems fixed to my satisfaction.
A good company!! The reviewer who said that cultural differences are mainly the reason for the "bad customer service" reviews is mostly correct. I attended UK, which is literally right around the corner from Ky Trade Computers. Before I graduated a few years ago, our old desktop system bit the dust and my wife and I decided to have Ky Trade build our new system.
KY trade good company OK people, I have been doing business with KY trade for 6 years. Are they the cheapest? Not always. Do they kiss up to their clients? No. But guess what? They get the job done. They will sit there with you for hours and educate you and talk to you, rather than the larger stores like best buy who will rush you out of there ASAP.
Put me down as a hater as well! Recently I purchased a used computer from a college student. The computer needed a new power supply. I decided to try Kentucky Trade as I like to support small businesses and this one intrigued me with their webpage description of on-site working stations and knowledgeable personnel.
Update to "Beware!" (below) I am the author of the review below. I was impressed that Freddy very promptly responded to my e-complaint e-mail, refunded a portion of my money, and fixed the customer service e-mail account, all very courteously. This make me much more likely to return.
Ignore the positive reviews here. KY Trade is NOT the place to go! I think if you checked the IP addresses from the positive reviews of KY Trade Computers, they would be shown to have originated from their store or from their homes.
Good work, bad service. I'm giving them 3 stars because my computer was fixed in the end, and that's the most important part.
Extremely malicious review I just had to respond to this mean-spirited, malicious review of a store I've been doing business with for over 15 years. Hey, these guys are wonderful. Their prices are great, their support is beyond exceptional, and they really, truly care about their customers. The reviewer obviously forgot to take his meds. I couldn't recommend KY Trade more highly!
KY Trade Computers Located on Virginia Avenue Ky Trade a small locally owned family run store. It is great if you are buying a large amount of computer equipment, they will try to give you the best price they possibly can. Once purchased if something goes wrong they are good about fixing it as long as you are continuing to purchase large amounts of merchandise. It's once you have stopped making large purchases and just need various small items that their customer service becomes practically nil and the owner's wife can be do... read more
Frequently asked questions about Kentucky Trade Computers
How is Kentucky Trade Computers rated?
Kentucky Trade Computers has a 4.3 star rating with 319 reviews.
When is Kentucky Trade Computers open?
Kentucky Trade Computers is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com