This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kentucky Trade Computers
- Computers
- Lexington, KY
About this business
Business Solutions, Custom Built Systems, Computer Repair & Maintenance, Computers
Location details
373 Virginia Ave, # 400, Lexington, KY, 40504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A good company!! The reviewer who said that cultural differences are mainly the reason for the "bad customer service" reviews is mostly correct. I attended UK, which is literally right around the corner from Ky Trade Computers. Before I graduated a few years ago, our old desktop system bit the dust and my wife and I decided to have Ky Trade build our new system. Sidenote: I spent several years in Central and South America while I was in the military. I speak Spanish quite well. I and my wife talked with several employees, in... read more
Doesn't have the skills for technical repairs Took my laptop in as it had no power. Looking on the internet and found many links to same problem and with the same solution to them. Took to Ky Trade and even talked about what I found on the internet. I can't do board soldering but Ky Trade said they could. Laptop sat a week with me calling several times after the 3rd day when finally informed that they can't find the problem and motherboard is bad. Only thing they can do is replace the motherboard. I paid $50 for the appraisa... read more
Overcharged and No Customer Service Response We wish we had seen the negative online reviews before dealing again with Kentucky Trade. Over the years we have purchased computer parts from them and placed reasonable trust in the company, although the prices were full retail. The atmosphere of late seems tense at times and something seems to be wrong. Recently, we needed a business notebook computer with a specific operating system in a short amount of time. Miguel said they had one in stock (by a major brand computer company)... read more
KY Trade is a rip-off I would never recommend KY Trade Computers as a business to go to if shopping for a pc or any parts..........and never again will I purchase a KY Trade computer. I bought a re-built pc from this place and each time I have taken it in for repair I received hell. Earlier this year, I took it in for what I found out later was something extremely MINOR, and they wanted to keep my computer for 3 days and charge me around $300. I do not like Freddy or his wife, who thinks she is the bomb. They are a rip-off b... read more
Don't Go There! I took my PC there to be repaired twice. Both times I was charged $125 dollars. They also 'kept' the PC for over a week both times as well. When I had problems with it again, about 4 months later, a guy at work worked on it for and charged me $35 bucks. He said, KY Trade had ripped me off and that the problem was an easy fix. He spent less than 30 minutes fixing it and I haven't had a problem with it in the past year since he worked on it.I don't recommend anyone going to KY Trade. Do some checking around fir... read more
KY Trade Computers Located on Virginia Avenue Ky Trade a small locally owned family run store. It is great if you are buying a large amount of computer equipment, they will try to give you the best price they possibly can. Once purchased if something goes wrong they are good about fixing it as long as you are continuing to purchase large amounts of merchandise. It's once you have stopped making large purchases and just need various small items that their customer service becomes practically nil and the owner's wife can be do... read more
Ignore the positive reviews here. KY Trade is NOT the place to go! I think if you checked the IP addresses from the positive reviews of KY Trade Computers, they would be shown to have originated from their store or from their homes. I have experienced everything that the previous negative reviewers have expressed. Bottom line: You will pay more than retail for most items. The owners' are not nice people. Your computer service will cost you more than they will tell you, and they will erase things without consulting you. The i... read more
Great service I have used this store for many years now and I have always received the best of service. I have never been disappointed, with the service of either the owner or his wife!! I highly recommend. Davy J
hard working i got a labtop, but the battery didn't work. instead of sending me out with the bad labtop, they worked to get the labtop working, and when they didn't, they got me a new one.
Frequently asked questions about Kentucky Trade Computers
How is Kentucky Trade Computers rated?
Kentucky Trade Computers has a 4.3 star rating with 318 reviews.
When is Kentucky Trade Computers open?
Kentucky Trade Computers is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com