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Kentucky Trade Computers
- Computers
- Lexington, KY
About this business
Business Solutions, Custom Built Systems, Computer Repair & Maintenance, Computers
Location details
373 Virginia Ave, # 400, Lexington, KY, 40504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good work, bad service. I'm giving them 3 stars because my computer was fixed in the end, and that's the most important part. Pros: They fixed my computer fine, saved all of my documents (which I was VERY grateful for) and the price was fairly decent ($175) compared to what I was expecting. After I had more problems a day later, they re-fixed it for free. Cons: To put it simply, they treated me like I was an idiot. They were short with me every time I went in there, not listening or even writing down what I was trying to tel... read more
KY trade good company OK people, I have been doing business with KY trade for 6 years. Are they the cheapest? Not always. Do they kiss up to their clients? No. But guess what? They get the job done. They will sit there with you for hours and educate you and talk to you, rather than the larger stores like best buy who will rush you out of there ASAP. You get the personal treatment. They are large enough to be very professional but small enough to care. Their technical people have actually taken me to the computer shop in the ... read more
Extremely malicious review I just had to respond to this mean-spirited, malicious review of a store I've been doing business with for over 15 years. Hey, these guys are wonderful. Their prices are great, their support is beyond exceptional, and they really, truly care about their customers. The reviewer obviously forgot to take his meds. I couldn't recommend KY Trade more highly!
Update to "Beware!" (below) I am the author of the review below. I was impressed that Freddy very promptly responded to my e-complaint e-mail, refunded a portion of my money, and fixed the customer service e-mail account, all very courteously. This make me much more likely to return. I have no relationship with the company, other than being an occasional customer.
Put me down as a hater as well! Recently I purchased a used computer from a college student. The computer needed a new power supply. I decided to try Kentucky Trade as I like to support small businesses and this one intrigued me with their webpage description of on-site working stations and knowledgeable personnel. I went to the store and did in fact use the work station and I did meet 2 of the store employees and they were very polite and knowledgeable. What put me off were the prices. All I needed was a generic PSU ATX250W... read more
Pricey and Condescending! I had some issues with networking at home and a few computers I purchased for myself and my family. I took computers (all laptops) to KY Trade for repair on a few occassions. They treated me like I was dumb and as I found out later, completely ripped me off on price. I spent a total of over $300 there and could never get problems fixed to my satisfaction. I met the owner of another computer repair place, BT Solutions, his name is Jon. After talking for a few minutes, I decided he might be able to he... read more
Doesn't have the skills for technical repairs Took my laptop in as it had no power. Looking on the internet and found many links to same problem and with the same solution to them. Took to Ky Trade and even talked about what I found on the internet. I can't do board soldering but Ky Trade said they could. Laptop sat a week with me calling several times after the 3rd day when finally informed that they can't find the problem and motherboard is bad. Only thing they can do is replace the motherboard. I paid $50 for the appraisa... read more
hard working i got a labtop, but the battery didn't work. instead of sending me out with the bad labtop, they worked to get the labtop working, and when they didn't, they got me a new one.
Don't Go There! I took my PC there to be repaired twice. Both times I was charged $125 dollars. They also 'kept' the PC for over a week both times as well. When I had problems with it again, about 4 months later, a guy at work worked on it for and charged me $35 bucks. He said, KY Trade had ripped me off and that the problem was an easy fix. He spent less than 30 minutes fixing it and I haven't had a problem with it in the past year since he worked on it.I don't recommend anyone going to KY Trade. Do some checking around fir... read more
Frequently asked questions about Kentucky Trade Computers
How is Kentucky Trade Computers rated?
Kentucky Trade Computers has a 4.3 star rating with 319 reviews.
When is Kentucky Trade Computers open?
Kentucky Trade Computers is open now. It will close at 6:00 p.m.
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