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Kelly Volkswagen

4.7

About this business

Location details

72 Andover St, MA-114, 114, Danvers, MA, 01923, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun11:30 a.m. to 5:00 p.m.
4.74,076 reviews
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Gail Washington's profile image
Gail Washington 
7 years ago

Terrible service both sales and service 

Tina Geyer's profile image
Tina Geyer 
recommend  Recommended
7 years ago

Had a great service experience with Jonathan. Got me a loaner and my car was done quickly. 

Aman Kalra's profile image
Aman Kalra 
recommend  Recommended
7 years ago

Excellent dealership. Amazing building. Nice people who were extremely professional. 

Brian Santos's profile image
Brian Santos 
recommend  Recommended
7 years ago

Great atmosphere and staff!! 

Melissa Stoddart Davis's profile image
Melissa Stoddart Davis 
7 years ago

Stand behind your customer, not the sales rep 

Alyssa Fields's profile image
Alyssa Fields 
7 years ago

I bought a Jetta here in 2015. I'm having an issue with a part, and from the research we've done, it seems that it should be covered under the warranty we purchased. However, when my husband called the dealership, they said they won't tell us whether it's covered until after we've brought it in and paid $129 for a diagnostic test. If it turns out it's covered, they'll waive the fee and fix it, but if not, we'll be charged. I don't understand why I should pay to be told what I already know, and especially why they won't tell ... read more

Donna Field's profile image
Donna Field 
7 years ago

Professional and courteous, they went out of their way to make it work 

Carol M Robair's profile image
Carol M Robair 
7 years ago

I always have a great. Experience at Kelly Volkswagen. And this time was no different Jonathan was so kind and courteous and's and extremely helpful. I recommend Kellie Volkswagen to anyone who needs any kind of service there always polite and excellent to work with 

Carolyn Umbach's profile image
Carolyn Umbach 
7 years ago

Typical car dealership missing an opportunity to make a good sale great. Here's a link on how to clean a vehicle before selling. https://www.wikihow.com/Detail-an-Automobile-Before-Selling 

Frequently asked questions about Kelly Volkswagen

How is Kelly Volkswagen rated?

Kelly Volkswagen has a 4.7 star rating with 4,076 reviews. 

When is Kelly Volkswagen open?

Kelly Volkswagen is open now. It will close at 8:00 p.m.  

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