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Kelly Volkswagen

4.7

About this business

It's simple. We know Volkswagens. That's how our service department offers top-of-the-line automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available, and our factory-trained technicians will deliver the most efficient and quality vehicle care.Manufacturer-recommended parts are an important part of maintaining your Volkswagen's optimum performance. We offer the same high-quality parts your vehicle was built with, and we keep a large inventory of thes... read more

Location details

72 Andover St, MA-114, 114, Danvers, MA, 01923, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun11:30 a.m. to 5:00 p.m.
4.74,067 reviews
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Pat Rick's profile image
Pat Rick 
10 years ago

Service was great. In my case they gave me great pricing on new tires. They finished earlier than promised. Did not scratch my rims either although it could use a little more cleaning since that tire lube or whatever was still on the rims. They shuttled me to work, which was close (5 minute drive) but still a generous thing to do and they picked me up to get me back to the dealership. They also fixed a couple other issues. Long story short: good pricing, excellent communication, and timely service. Other VW service centers h... read more

Catherine Harper Breeden's profile image
Catherine Harper Breeden 
10 years ago

Thank you all there at Kelly for working with me today and especially my dad. I know it wasn't easy but thank you!!! It's a little surreal that it actually happened and the good news is I had the BEST drive home in a long time!!! Thank you!!! 

Justin Christopher's profile image
Justin Christopher 
10 years ago

I had a couple recent issues with my 11 GTI and I do a lot of highway driving so even after 3 years the car has quite a few miles on it. Some of my issues were with Volkswagen as a company and the parts that seemed to me to be poorly built and I had a couple frustrating miscommunications with service/parts staff. After a couple days of phone tag (just as much my fault) I was able to get in touch with Lisa the General Manager and we were able to work out a deal that far exceeded any expectations I had without any hassle. The ... read more

Mark Winninghoff's profile image
Mark Winninghoff 
11 years ago
Jessa Guzman-Campos's profile image
Jessa Guzman-Campos 
11 years ago
Jennifer Delisle's profile image
Jennifer Delisle 
11 years ago
Joey Rotondo's profile image
Joey Rotondo 
11 years ago
Michael Addorisio's profile image
Michael Addorisio 
11 years ago

I had a wonderful shopping experience when I purchased my car in October 2013. However, in calling subsequent to the purchase to ask a question of a financing document, it became quite apparent that avoidance of me was apparent as I have called three times within 24 hours and there is either the excuse that a finance manager is not in yet or busy with another customer. Where is the fantastic service follow through throughout the car buying experience and BEYOND 

Cat Romagos's profile image
Cat Romagos 
11 years ago

Frequently asked questions about Kelly Volkswagen

How is Kelly Volkswagen rated?

Kelly Volkswagen has a 4.7 star rating with 4,067 reviews. 

When is Kelly Volkswagen open?

Kelly Volkswagen is closed now. It will open at 11:30 a.m. 

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