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It's simple. We know Volkswagens. That's how our service department offers top-of-the-line automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available, and our factory-trained technicians will deliver the most efficient and quality vehicle care.Manufacturer-recommended parts are an important part of maintaining your Volkswagen's optimum performance. We offer the same high-quality parts your vehicle was built with, and we keep a large inventory of thes... read more
72 Andover St, MA-114, 114, Danvers, MA, 01923, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 11:30 a.m. to 5:00 p.m. |
Service was great. In my case they gave me great pricing on new tires. They finished earlier than promised. Did not scratch my rims either although it could use a little more cleaning since that tire lube or whatever was still on the rims. They shuttled me to work, which was close (5 minute drive) but still a generous thing to do and they picked me up to get me back to the dealership. They also fixed a couple other issues. Long story short: good pricing, excellent communication, and timely service. Other VW service centers h... read more
Thank you all there at Kelly for working with me today and especially my dad. I know it wasn't easy but thank you!!! It's a little surreal that it actually happened and the good news is I had the BEST drive home in a long time!!! Thank you!!!
I had a couple recent issues with my 11 GTI and I do a lot of highway driving so even after 3 years the car has quite a few miles on it. Some of my issues were with Volkswagen as a company and the parts that seemed to me to be poorly built and I had a couple frustrating miscommunications with service/parts staff. After a couple days of phone tag (just as much my fault) I was able to get in touch with Lisa the General Manager and we were able to work out a deal that far exceeded any expectations I had without any hassle. The ... read more
I had a wonderful shopping experience when I purchased my car in October 2013. However, in calling subsequent to the purchase to ask a question of a financing document, it became quite apparent that avoidance of me was apparent as I have called three times within 24 hours and there is either the excuse that a finance manager is not in yet or busy with another customer. Where is the fantastic service follow through throughout the car buying experience and BEYOND
Kelly Volkswagen has a 4.7 star rating with 4,067 reviews.
Kelly Volkswagen is closed now. It will open at 11:30 a.m.
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