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Kelly Toyota of Hamburg

4.7

About this business

Are you in the market for a new Toyota? Kelly Toyota (Formerly Freedom Toyota) is the place to start and end your search. We carry a wide inventory of Toyota Camry, RAV4, Corolla, Tacoma, and Highlander models to pick from, as well as a good amount of used cars with great deals. Best of all, Kelly Toyota doesn't just sell new and used cars to drivers from Hamburg PA, Reading PA, and Allentown PA. Our Toyota dealership also offers a number of other services, including Auto financing experts dedicated to helping you find a car... read more

Location details

41 Industrial Dr, Hamburg, PA, 19526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
ThuClosed
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.73,234 reviews
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Eric B's profile image
Eric B 
8 months ago

Was not openly clear about the cost of service. Cost of service was excessive. 

Jillian Rissell's profile image
Jillian Rissell 
recommend  Recommended
4 years ago

Tracy is amazing! I can’t believe I was able to purchase a car. Couldn’t have asked for a better experience. I can’t come up with a single negative thing about my visit. 

Business response:

We love Tracy too! So glad she provided you with an outstanding experience. Thank you for sharing your experience with us. 

Gregory Spang's profile image
Gregory Spang 
recommend  Recommended
4 years ago

Just bought a new 4Runner from Freedom.. best car buying experience I’ve had ..Kim the sales Manager and Tom Haviland we’re fair, courteous, and knowledgeable.. would highly recommend! 

Business response:

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. John Bobo - General Sales Manager - jbobo@freedomautogroup.com 

Jim Strickland's profile image
Jim Strickland 
recommend  Recommended
4 years ago

expertise, and courteous!!!!! 

Business response:

We really appreciate your feedback, Jim. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, John Bobo - General Sales Manager - jbobo@freedomautogroup.com 

Danielle Hiester's profile image
Danielle Hiester 
recommend  Recommended
4 years ago

Friendly experieced people from start to finish. 

Tae Kim's profile image
Tae Kim 
recommend  Recommended
4 years ago

I drove 250 miles to Freedom Toyota to pick up my 2020 Tacoma TRD Pro. The two things that stood out about this dealership was #1 - No-nonsense pricing. It was great to see no junk fees or dealer add-ons. #2 - Also, The whole transaction was smooth from initial inquiry to vehicle pick-up. I was in and out of the dealership in 30 minutes on pickup day. Very easy. 

Natasha Rose's profile image
Natasha Rose 
4 years ago

Went to trade in my car that I bought from them (excellent when I got the car). They not only low balled me and offered way under what the car was worth. Once I told them that’s ok I’ll just hold onto this car a little longer, the guy (don’t remember his name) tried telling me he heard “knocking” when he test drove it and that my engine was going to go soon so they need to get me into something 🙄. Had it at my mechanic and he said there was nothing wrong with my car along with two other dealerships saying nothing was wrong 

Business response:

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, John Bobo - General Sales Manager - jbobo@freedomautogroup.com 

Susan McMurtry Alati's profile image
Susan McMurtry Alati 
recommend  Recommended
4 years ago

Great product, nice showroom, great salesmen, and excellent service. 

Business response:

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, John Bobo - General Sales Manager - jbobo@freedomautogroup.com 

Kathleen Glasow Staskowski's profile image
Kathleen Glasow Staskowski 
4 years ago

I called early this week to have to have my BMW that I bought here to have an oil change. My appt was for 9am this morning and it is 1030am and I was just told that it will be at least 15 more minutes. They did not have the filter for my car although my car is on file here and they knew it was coming. When I asked if it usually takes this long I was told that if they had known I was coming they would have had it ordered. Next time I am going to a BMW dealer, when I told him that he didn’t seem to care and walked away. This i... read more

Business response:

We appreciate you taking time to let us know about your experience, Kathleen. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, John Bobo - General Sales Manager - jbobo@freedomautogroup.com 

Frequently asked questions about Kelly Toyota of Hamburg

How is Kelly Toyota of Hamburg rated?

Kelly Toyota of Hamburg has a 4.7 star rating with 3,234 reviews. 

When is Kelly Toyota of Hamburg open?

Kelly Toyota of Hamburg is closed now. It will open at 7:00 a.m. 

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