Keith Alexis - State Farm Insurance Agent

William W 

on BBB

a year ago

State Farm is absolute trash. Somehow I was selected for $10,000 deductible. And they won’t let you change it for 3 years which the dumbest thing I’ve ever heard of. 

Candice M 

on BBB

a year ago

They raised my premiums by double within a year and I have had no accidents or tickets. They are great about taking your money but when it comes to filling a claim don’t expect them to help or to do anything at all I have filed a complaint with the insurance commissioner. I have been discriminated against because I am a female and they are just TERRIBLE. If you want to escape a headache and actually have an insurance company there for you when you need them STATE FARM IS NOT THE INSURANCE COMPANY FOR YOU! 

Carl J. J 

on BBB

a year ago

I have been with State Farm Insurance for several years, and i have not had any reason to complain against their way of doing business.. They have always been there for anything that has came into my life.. They have been My Insurance for several cars and houses at one time or another. I was inflicted with MERSA once and was in the hospital for 64 days. This left me with the inability to remember anything for awhile.. This also left Me with the inability to walk.. These very kind and lovely people would remind me, and allow ... read more

Richard G 

on BBB

a year ago

I have had State Farm Insurance for over 10 years both vehicle and home insurance. Always been on time will all my payments. Recently I had wind damage to my property and they denied my claim because they said they can’t see how wind would do that. The representative were also very rude but the the claims person and the person who did the home inspection. I would not recommend State Farm Insurance. They are not trustworthy as they claimed and are about themselves and not for the people they claim they are helping. I will be ... read more

Thomas H 

on BBB

a year ago

My truck was recently stolen, the process at first was smooth as soon. Then I called to ask what steps were next. Statefarm at that point they immediately put a value well under fair market price on my vehicle. That lead me to having my rental period shortened. Once you dispute with them you must meet certain search criteria. Which they do not meet. They under valued my truck by $5000 my local office even called because thing on my truck should have been covered to be told 1 the lift was to old and other items were personal ... read more

Kimberlee S 

on BBB

a year ago

State Farm provides you with the lowest settlement offer for your vehicle. We paid 15k less than 90 days ago for our sons car which was low mileage and in mint condition. He was rear ended at 45mph at a cross walk and totaled his car. We fought with State Farm to get a replacement payout for his car. The most they offered after a month of rejected offers was $11k. They have yet to pay anything for his medical visits. We have been with State Farm for 45 years and they are the worst. I would not recommend them. 

Lavetta F 

on BBB

a year ago

Long time ago state farm was good never had issues with them now I'm trying to get a car with insurance thru them and they won't take it the insurance I'm with right now took it right away this is crazy 

Robert M 

on BBB

a year ago

That's like getting money out of an insurance company, I've always said. 

summer f 

on BBB

a year ago

My spouse and I were hit by a driver who we later found out had no insurance babe actually rear ended another elderly women we paid out $500 deductible State Farm said we were at fault ! No they just chose the black person with insurance which was us ! When our car never hit the elderly womens car i had to stay on top of them with everything they really did nothing and didn’t help up now they are telling us they can reimburse us because they cannot get the money back from this uninsured driver I’m so upset on how they conduc... read more