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Keith Alexis - State Farm Insurance Agent
- Insurance
- Grand Rapids, MI
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
2135 Plainfield Ave NE, Grand Rapids, MI, 49505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These people are SCUM! My insurance was projected to increase after the 6 month policy expired. No accidents, no tickets. I received a check from State Farm in the amount of $136 and didn't know why. Now I know: they sent me that check, so I'd have a lapse in coverage. Now my insurance is extremely high, due to the lapse. Don't do business with them, I warned you!
Filing our home claim for storm damage to our roof has been the absolute worst experience imaginable. We are going on 6 MONTHS of this claim with little to no response and our claim getting handed off to multiple different claims agents where we have to start all over with each one. Our contractors have consistently sent them what they request in a timely manner and State Farm continues to go no response and no contact for weeks or more at a time until we pester them enough to get any sort of answer. Our roof has been tarped... read more
I would like to give zero stars. I filed a homeowners insurance claim on 8/20/23 due to Tropical Storm Hillary causing damage to my home. The heavy rain and wind caused a leak somewhere in roof. The leak caused the ceiling to collapse in a bedroom and damage to wall and ceiling in bathroom. The adjuster came out and said that he was recommending they replace entire roof. A week later I get a call from my new claims associate saying they were denying my claim. They are saying my roof was improperly installed and that's what c... read more
I have been a State Farm customer 30 yrs. I recently wanted to change my policy & had the best agent help me, Sean E***** from Tom’s River NJ. Very knowledgeable & respectful. He patiently answered my questions & his follow up was excellent. Thank you Sean for outstanding customer service. All the best
State Farm offered me a good price to move my car insurance AND home insurance from ********. My ******** policy was cancelled by state farm and weeks after taking payments and "insuring" my home, Stste Farm alerted me that they refuse to underwrite the home policy. The pictures submitted by the agent were blurry, were from a distance and did not show accurate pictures of our roof. The underwrites said I need a new roof which is NOT TRUE OR ACCURATE. they did not do a home inspection, a roof inspection nor did they use any o... read more
Do not use State Farm. This company is terrible. I have had State Farm for over 25 years and have never endured the service and treatment that I am receiving now. I will never recommend this company to anyone and I hope that any person looking for home, car, or whatever read these posts. Trust me you will get your invoice to pay for your insurance, but don’t file a claim. You have to fight for what you have paid into for years.
If I could give 0 stars I would. They approved my claim and even though my car is paid in full they refuse to pay me for my damages. They discriminate towards woman as my fiancée had the exact same claim, same place same time same damage and they did his with no issues and have been giving me issues from day one. I have already reported them including claim handler Christy T****, her manager Monika and Jen Monika’s manager. They have berated me and have make me have emotional distress so I had to report them to the insurance... read more
The worst insurance ever, they are good to take your money only
I got a flat tire at my job I do private duty nursing and I was at my second job for that day. I called the office to make sure I had roadside assistance I did I was sent a number to call to initiate the roadside assistance, the prompts were trying to make me go on a website and fill out a form online for the roadside assistance. I am not terribly tech savvy, so I just kept waiting for the prompt that would tell me a customer service rep would help me and it never did it just kept prompting me to go online to the link. So fi... read more
Frequently asked questions about Keith Alexis - State Farm Insurance Agent
How is Keith Alexis - State Farm Insurance Agent rated?
Keith Alexis - State Farm Insurance Agent has a 1.2 star rating with 1,563 reviews.
When is Keith Alexis - State Farm Insurance Agent open?
Keith Alexis - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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