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Keffer Hyundai
- Matthews, NC
About this business
Location details
9010 E Independence Blvd, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RUN!! The most unprofessional dealership. I was working with a sales Rep Andrew. I provided a written offer on a vehicle on 1/12 in the afternoon. I initiated the loan with our bank and sent over a copy of my DL that was requested. The sales rep then told me he was working on the title paperwork. Then the morning of 1/13, we were informed the car had been sold. WHAT? Then proceeded to tell us if we find another vehicle to let him know. That will be a huge no thank you. How can they even be trusted?
From the GM, Gabe, on down the customer service is non-existent. He blames the customer when the CS department is totally devoid of knowledge (even the one's left from all of the recent turnovers that should know since one of them got an award). According to the GM the CS people aren't supposed to know anything and that we as customers should know that Hyundai parts aren't honored except where they are purchased. After all, this is a Hyundai dealership and the one where my car was purchased. The car was gotten from anoth... read more
Frequently asked questions about Keffer Hyundai
How is Keffer Hyundai rated?
Keffer Hyundai has a 4.3 star rating with 5,942 reviews.
When is Keffer Hyundai open?
Keffer Hyundai is open now. It will close at 8:00 p.m.
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