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JW Marriott Austin

4.6
  • Austin, TX

About this business

Located in the heart of downtown Austin, JW Marriott features a luxurious, modern design throughout the property. Free WiFi and a high-definition TV are provided in each room. Dine in the 3 elegant on-site restaurants or relax at the rooftop pool overlooking the city streets. Crisp white linens and plush bedding are included in each room. Free toiletries are available in an en suite bathroom. Ironing facilities, a desk and a coffee machine are also provided. An on-site coffee shop, fully equipped fitness center and spa are a... read more

Location details

110 East 2nd Street, 110 East 2nd Street, Austin, TX, 78701, United States

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4.68,893 reviews
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Shawn Richardson's profile image
Shawn Richardson 
8 years ago

They made a mistake with my booking. Only received one of my confirmations via email. Check in for three rooms, they say one of my rooms is only for one night. I said that's a mistake. I need three rooms for three nights. Set it up with your agent over the phone. They said,no problem, pay double. I protested & they gave no compromise. Not happy with JW. 

Ibelis Buzzetta's profile image
Ibelis Buzzetta 
8 years ago

Friendly staff, but careful some may want to be too friendly. 

Jill Houff Vejchoda's profile image
Jill Houff Vejchoda 
8 years ago
Funga Ganilau's profile image
Funga Ganilau 
8 years ago

Although my stay was very short, I found the service delivery excellent including the facilities and a wonderful team of helpful staff from the valet to front office, housekeeping and also F&B. Beautiful hotel and team...thank you all 

Jeff Berlat's profile image
Jeff Berlat 
8 years ago

Great location for the JW. Nice rooms, and the service was great. 

Claire Lugo's profile image
Claire Lugo 
8 years ago
Dana Watson's profile image
Dana Watson 
8 years ago

Hotel was beautiful! Loved the atmosphere and everyone was so nice and friendly. 

Reny Buduan's profile image
Reny Buduan 
8 years ago

Great venue! The atmosphere is pleasant and the staff if nice. The only criticism is the Valet it takes a little longer than one would expect to get your car. 

Jeanette Martinez's profile image
Jeanette Martinez 
8 years ago

Austin shows it's Texas hospitality & doesn’t disapoint, great customer service!! 

Frequently asked questions about JW Marriott Austin

How is JW Marriott Austin rated?

JW Marriott Austin has a 4.6 star rating with 8,893 reviews. 

When is JW Marriott Austin open?

JW Marriott Austin is open now. It is open 24/7. 

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