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JR Swanson Plumbing
- Plumbing
- Niagara Falls, NY
About this business
J.R. Swanson Plumbing Co, is a family owned and operated company that has been serving its customers 7 days a week, 24 hours a day since 1998 providing each customer the highest level of satisfaction and value. Plumbing, Heating, Air conditioning, Sewer and Drain services.
Location details
413 103rd St, Niagara Falls, NY, 14304, United States
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I called for what I thought was a leaking pipe under utility tub in the basement. They were able to schedule me the same week. Peter D found the problem immediately. Sewer drain was clogged with rotting tree roots. Peter went to work, explaining everything so I understood. Quick response, great service and pricing. Highly recommend
First we made an appointment weeks in advance only to have them cancel last minute due to a scheduling conflict. Then they came out to do an estimate, and now it has been over two weeks and they never got back with us. We have called multiple times, and are either told they have been too busy or had voicemails left unresponded. I may still hire them if they would reach back out, they seemed professional in person and did a good job hooking up our gas dryer, but the customer service has been disappointing.
Summer finally decided to show up this week in WNY so of course that's when my AC decided to stop working. My house was up to 86 degrees and climbing. Before noon, the most beautiful sight arrived in my driveway - a JR Swanson van, it was Gary to the rescue! The problem was diagnosed and fixed FAST and the house immediately started to cool down. Gary was friendly, personable, quick, efficient & took the time to explain the issue to me which I really appreciated. 5 star rating, 10/10 recommend!
Professional from the 1st diagnostic visit to completion of the job & everything in between. They replaced our sump pump drain from the house to the street. The crew worked for 7 hours in 90 degree heat & were still pleasant. Beyond satisfied.
Just had Peter from JR Swanson come out and fix/replace the outside hose faucet and pipe inside. We originally were just looking for a quote. He didn't try to upsell us, make it seem like an urgent need to fix it. He was very respectable, kind and honest. It was a no brainer to hire him right there on the spot. Very reasonable pricing and done quick and done RIGHT. Thank you Peter and JR Swanson Plumbing. We will be contacting Peter again for any future needs.
Frequently asked questions about JR Swanson Plumbing
How is JR Swanson Plumbing rated?
JR Swanson Plumbing has a 4.4 star rating with 165 reviews.
When is JR Swanson Plumbing open?
JR Swanson Plumbing is open now. It is open 24/7.
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