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Jordan Ford
- Car Dealers
- Mishawaka, IN
About this business
Location details
609 E Jefferson Blvd, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great follow up! Brandy and Dave were great to deal with. They kept me informed as I waited on the delivery of my Bronco!
Business response:
Thank you for your kind words! We take great pride in our customer service and are glad Brandy and Dave were able to keep you informed throughout the delivery process of your Bronco. Happy to have you as a satisfied customer!
Service was great and the schedule was kept on time . Will be returning for service in the future.
Business response:
Thank you for your positive review we appreciate your feedback!
After hitting a deer in Dec 2024, I trusted Jordan’s again because of a great experience in 2021. This time? A nightmare. They returned my car in Jan. By April, it was overheating. Turns out the tech had taken shortcuts—missing engine cover, broken fan shroud, and a poorly burped cooling system. I brought it back six times in a month, getting excuse after excuse. Customer service was abysmal—broken promises, no callbacks, and no real solutions. When another deer hit my car in May, I was relieved I could take it somewhere els... read more
Great service, as always. Wonderful sales and techs. My oil change was done really quickly.
Corey and the staff at Jordan Ford are GREAT! Wendi is the person to see for your next car.
Service at Jordan Ford is amazing, but communication with customers needs work. I was given three times for picking up my car for service on Monday (first 9:30am, then 1pm, then “give them another hour”), but they never showed, despite several phone calls. They then re-scheduled later in the week for 11 am, but after several more phone calls, finally showed up around 3 pm. I would prefer the courtesy to have been informed of delays.
They all were super nice and very helpful! Thank you all very much! Will definitely be back.
I’ve spent $4000+ to fix what they first thought was a clutch issue(which didn’t work), then a transmission issue, which they speculated would fix the problem. This would’ve cost me another 4k. Can’t afford the gamble. I’ll just have to drive this 2016 Focus with its rough shifting, with 4k wasted.
Service was fast and efficient. Chris and Tanner were very helpful and did not pressure me into purchasing anything.
Business response:
Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance again in the future. Take care!
Frequently asked questions about Jordan Ford
How is Jordan Ford rated?
Jordan Ford has a 4.7 star rating with 2,422 reviews.
When is Jordan Ford open?
Jordan Ford is closed now. It will open at 8:30 a.m.
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