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Jordan Ford
- Car Dealers
- Mishawaka, IN
About this business
Location details
609 E Jefferson Blvd, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
After hitting a deer in Dec 2024, I trusted Jordan’s again because of a great experience in 2021. This time? A nightmare. They returned my car in Jan. By April, it was overheating. Turns out the tech had taken shortcuts—missing engine cover, broken fan shroud, and a poorly burped cooling system. I brought it back six times in a month, getting excuse after excuse. Customer service was abysmal—broken promises, no callbacks, and no real solutions. When another deer hit my car in May, I was relieved I could take it somewhere els... read more
Great service, as always. Wonderful sales and techs. My oil change was done really quickly.
Corey and the staff at Jordan Ford are GREAT! Wendi is the person to see for your next car.
Service at Jordan Ford is amazing, but communication with customers needs work. I was given three times for picking up my car for service on Monday (first 9:30am, then 1pm, then “give them another hour”), but they never showed, despite several phone calls. They then re-scheduled later in the week for 11 am, but after several more phone calls, finally showed up around 3 pm. I would prefer the courtesy to have been informed of delays.
They all were super nice and very helpful! Thank you all very much! Will definitely be back.
I’ve spent $4000+ to fix what they first thought was a clutch issue(which didn’t work), then a transmission issue, which they speculated would fix the problem. This would’ve cost me another 4k. Can’t afford the gamble. I’ll just have to drive this 2016 Focus with its rough shifting, with 4k wasted.
Service was fast and efficient. Chris and Tanner were very helpful and did not pressure me into purchasing anything.
Business response:
Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance again in the future. Take care!
The service is amazing. The representative was knowledgeable, friendly, and eager to answer any questions I had
Business response:
Thank you for your kind words! We strive to provide exceptional service and are glad to hear that our representative exceeded your expectations. We appreciate your support and hope to see you again soon.
Great customer service and attention to detail. I’ve been buying from Jordon’s for over twenty years. And will continue.
Business response:
Thank you so much for your loyalty and kind words! It's been an absolute pleasure serving you for the past twenty years, and we look forward to many more years of providing excellent customer service and attention to detail.
Frequently asked questions about Jordan Ford
How is Jordan Ford rated?
Jordan Ford has a 4.7 star rating with 2,425 reviews.
When is Jordan Ford open?
Jordan Ford is closed now. It will open at 8:30 a.m.
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