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Jordan Ford
- Car Dealers
- Mishawaka, IN
About this business
Location details
609 E Jefferson Blvd, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Normally have very good experience here but this time I picked up car after coolant hose replaced and 2 miles it said low coolant and overheated. Neither of which was true. Further opinion will depend on what happens next. Good news. Jordan Service found an air bubble got trapped in sensor causing problem. They fiwed it and drive several miles to test and verify(as I had requested) This was one of those add things can happen no fault of anyone. They were very diligent on communication and follow up Overall happy with the ser... read more
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience and would love to make it right. Please reach out to us directly at 888-869-8689 for continued support. Our team will thoroughly investigate and ensure your car is running smoothly.
Normally have very good experience here but this time I picked up car after coolant hose replaced and 2 miles it said low coolant and overheated. Neither of which was true. Further opinion will depend on what happens next
The service was great. The people were friendly and helpful. We were in and out on great time. I highly recommend your service department to all our friends.
Business response:
Thank you so much for taking the time to leave us such a positive review! We are so glad to hear that you had a great experience at our service department. We truly appreciate your recommendation to your friends and look forward to serving you again in the future.
Oil change took over 2 hours even with the first appointment of the day. Tires were rotated but tire pressures were not adjusted to 65 psi in front and 80psi in rear. Service manager made things right by refunding my money. I will try them again.
Great experience. No hassle and always great to work with. Have bought our last 5 cars from Jordan.
Business response:
Thank you for choosing Jordan for your car purchases! We are thrilled to have provided you with a hassle-free and positive experience. We appreciate your loyalty and look forward to continuing to work with you in the future.
The service department has always treated well, their prices are at normal pricing, but always can count on Phil to see that the service is done right.
Business response:
Thank you for the glowing review! We're lucky to have Phil on our team ensuring customer satisfaction. We appreciate your continued trust in us.
Always ready for my appt when I arrive and always great me by name! I always use their service dept.
Business response:
Thank you so much for your review! We appreciate your loyalty and are thrilled to hear that our service team consistently meets your expectations.
I’ve been going to Jordan Ford for the last 29 years and have always been happy with my vehicles and the service department.
First time in a long time that an oil change took less than 2 hours!
Frequently asked questions about Jordan Ford
How is Jordan Ford rated?
Jordan Ford has a 4.7 star rating with 2,425 reviews.
When is Jordan Ford open?
Jordan Ford is closed now. It will open at 8:30 a.m.
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